Account Supervisor, Client Leadership

Company Description

dentsu creative is a collective of agencies at the forefront of culture and innovation.
Formed in January of 2021, we are one of the most globally awarded teams across the
Dentsu network. Composed of dentsuMB, 360i, and Isobar, amongst other notable
agencies, we work with clients to provide solutions that meet people at every single
point of their brand journey and are committed to upholding a culture of diversity,
equity, and inclusivity.

We are champions for meaningful progress and we strive to be a force for good—for
our people, for our clients, for the industry and for our society. We keep our people at
the center, creating space for growth, understanding, and learning so they can thrive.
We embed diversity, in our mindset, in our solutions and in our teams to empower an
inclusive, equitable and culturally fluent environment. Building this culture within our
teams makes us better collaborators with each other and with our clients, driving better
outcomes for all. dentsu creative is an agency of dentsu.

Job Description

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal
client teams and forge client relationships across all lines of business. We are looking
for a proactive, energetic person who develops healthy, trustworthy team and client
bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear
and thorough communications, and wears their passion for their team and their client
on their sleeve.
• Assumes responsibility for most day-to-day client contact and cross-functional team
operations.
• Finds appropriate merchandising moments and proactively identifies areas of
opportunity to grow account and drive revenue.
• Acts as gate-keeper in identifying red flags and recommending proactive solutions
to mitigate risk.
• Contributes to and/or may develop scopes of work, quarterly business reviews or
Account Reviews.
• Oversees cross-department involvement and knows when to leverage necessary
resources.
• Leads majority of client communications, sets expectations, and manages quality of
deliverables to deadline.
• Develops & presents recommendations & POVs that drive innovation for the
business.
• Oversees client budget management, the billing process and contributes to
forecasting.
• Assists team leads in all facets necessary.

Qualifications

• Motivates cross-functional teamwork towards elevating the bar and delivering
business-based marketing with flawless execution and exceptional client
satisfaction.
• Responsible for getting the best work/creative out of the team and selling it to the
client.
• Demonstrates strong presentation skills.
• Persuasive storyteller who can work with/present to any client.
• Follows the tenants of Trusted Advisor to the clients.
• Exhibits in-depth knowledge of the client’s business.
• Acts judiciously when making decisions for the client, the team & direct reports.
• Leads by example.
• Establishes the tone & culture of the team.
• Anticipates & proactively addresses challenges/issues.
• Conduct themselves with character & integrity.
• Bachelor’s degree or equivalent experience
• 5+ years of experience
• Digital experience preferred

Additional Information

The anticipated salary range for this position is $68,000-$90,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com  

Dentsu is a modern marketing solutions company. Our mission is to help clients
navigate, progress and thrive in a world of change. Businesses rely on our integrated
network of agencies and specialized practices to champion meaningful progress
through creative, media, commerce, data and technology. Part of Dentsu Group, our
global network comprises 66,000 diverse people in 143 countries, who are dedicated
to teaming for growth and good. Some of our award-winning agencies include 360i,
Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on
Twitter @DentsuUSA and visit dentsu.com/us.

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual