Supervisor Data Analytics (On-site)

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Supervisor Data Analytics will create projects designed to improve operational performance and deliver excellent client service while assisting our internal operations units.  The individual will leverage creative talents, excellent communication, analytic and project management skills.

Direct Reports

• Data Analyst
• Sr Data Analyst

Principal Duties

• Be accountable for a designated group of operational departments or 3rd party clients by identifying and implementing new operational or client-based business strategies.
• Manage 3-5 junior members of the analytics team.
• Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
• Be accountable for key operational risk-management metrics including discovering, investigating and coordinating the resolution of any operational issues.
• Collect performance metrics for the monthly operational or client review and suggest new metrics.
• Exhibit strong communication and listening skills, focused on conveying new ideas to performance managers and understanding potential obstacles to implementation.
• Maintain a working knowledge of existing business processes and reporting.
• Retrieve data from the data warehouse structure.
• Be able to clearly articulate and present ideas and findings to a varied audience including the operations staff and senior management.
• Performs related duties as assigned by management.

Education and Experience Requirements  

• Bachelor’s Degree in an analytical or quantitative discipline, or related STEM field.
• Graduate degree preferred.
• 6+ years’ Analytics experience in a financial setting.
• Prior supervisory experience preferred.

Knowledge, Skill and Ability Requirements 

• Strong business communication skills with an ability to work well in a collaborative environment.
• Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
• Strong skills in Excel (graphs, pivot tables, formulas).
• Experience visualizing data in Tableau/PowerBI/R/Python.
• Strong skills in SQL programming.
• Fast learner - able to assimilate new ideas and thrive in a fast-paced environment.
• Prior work experience performing business, data, and/or statistical analysis is a plus.
• Experience with PowerPoint and Visio a plus.
• Natural entrepreneurial interest is a plus.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities.  Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees