Director, Translation & Subtitling

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role:

As the Director of Subtitling you will manage three groups: Creative Localization, Subtitle Origination & HE/THE Subtitle Operations.

• The Creative Localization team sets the creative standard for all other work across subtitling and dubbing.
• The Origination team manages vendors and freelancers when we commission new subtitles. This team will build on the work the Creative Localization team has done to produce localized subtitles in a range of languages that adhere to our creative guidance and technical specification.
• The Subtitle Operations team will prepare materials for Home Entertainment & Theatrical distribution.

You will be a bridge between our content creators, distribution teams, and customer service teams for any topics related to translation and subtitling. You will be an agent of change that is a leading voice when new processes are adopted. You will support the efforts of your teams to ensure that all localized content meets our licensors' and Crunchyroll's creative and technical standards as we continue to scale globally.

As the Director of Translation & Subtitling, you will report to the Senior Director, Localization

We are considering applicants for our Los Angeles, CA location.

Responsibilities

• Team management

  • Work with team leads to understand their needs and lead them through change.
  • Collaborate with team members to ensure projects are running smoothly.
  • Mentor and coach team members.
  • Roll out information and new standards to the teams.

• Project management across internal and external teams

  • Manage project timelines/deadlines while communicating with the executive team.
  • Manage multiple priorities and communication with stakeholders to correctly position each project in your teams' work queues.
  • Set up tracking and reporting to promote proactive communication with stakeholders.

• Strategic planning and standard operating procedures creation

  • Work with team leaders to document and improve SOPs
  • Understand the contextual value of improvements to the supply chain.

• Be the subject matter expert for subtitle style guides and specifications and localization for system development

• Write POs/manage payments across all vendor-produced languages

• Collaborate with partner teams

  • Always take the lead to communicate with your peers across departments so everyone is on the same page.
  • Anticipate problems and work with partners to get in front of them.
  • Collaborate to understand the full impact of decisions on partner teams.
  • Proactively consider how to improve the overall functioning of the supply chain.

• Manage OKRs, metrics and post-mortems across the teams.
  • Setting goals for each team leader and for the subtitling group generally and holding everyone accountable for success.
  • Highlighting successes & volumes to management
  • Using data to help drive efficiency
  • Leading post-mortems across teams to help avoid repeating mistakes

About You

• Bachelor's degree in Communications, Media, Business, or a related field—or equivalent professional experience working in entertainment, localization, or production-related roles.
• 12+ years of related experience within media localization
• Experience leading a scaling team across multiple time zones
• Experience building rapport and understanding the cultural nuances of leading and collaborating with a global team
• Passion for Anime, Japanese culture, and/or the Entertainment industry.
• Experience with technical tools (or equivalent), such as - Microsoft Office, PowerPoint or Keynote, Google Suite, Outlook, and Internet

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD,