Busser / Server Assistant - The Paris Cafe - TWA Hotel / JFK Airport

REQUIRED KNOWLEDGE AND ABILITY:

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
• Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
• Retrieve and transport dirty tableware to dishwashing area.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Use correct cleaning chemicals for designated items, according to OSHA regulations. Sweep and mop.
• Removes trash and garbage to designated areas.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Maintain clean organized work environment that is free of safety hazards
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

Required Experience

• Ability to work various shifts in a 7/365 team oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to work with minimal supervision.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest
• Ability to lift a minimum of 50 lbs.