Executive: Information Officer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Execute on the Integrated Channel's technology strategy through delivery and support of technology capabilities that enhance and enable the Integrated Channel purpose of seamless and premium experiences to customers and colleagues across the value chain. The Chief Information Officer (CIO) is a Senior Executive responsible for overseeing the business unit’s (Integrated Channels) Information Technology Strategy, Infrastructure, and Operations. As technology evolves, the CIO plays a crucial role in ensuring the business unit’s technology systems are secure, efficient, and aligned with business goals. This role requires strong leadership, strategic thinking, and a deep
understanding of the financial services industry.

Job Description

Are you ready to shape the future and lead transformative change in the dynamic world of financial services? We are seeking a visionary Chief Information Officer (CIO) to drive the technology strategy and architecture of our Integrated Channels division. This is your chance to lead with purpose, innovate with impact, and shape a technology roadmap that ensures seamless, premium experiences for both customers and colleagues across the value chain.

Key Responsibilities:

• Strategic Leadership: Develop and execute the Integrated Channels Technology Strategy, ensuring alignment with the division’s vision for transformation and growth.
• Technology Roadmap: Define and implement a forward-thinking roadmap and architecture that supports business objectives, drives innovation, and unlocks operational excellence.
• Technology People Management: Management of both internal and external resources in your team to achieve agreed outcomes.

Build diverse, high performing teams that support delivery of business outcomes which are best practice in a global context.

Embed strong talent management practices and be responsible to build exciting career paths for your people.

• Transformation Champion: Lead the evolution of technology systems to be secure, scalable, and future-ready while navigating the complexities of a rapidly changing technological landscape.
• Operational Excellence: Oversee IT infrastructure, ensuring the delivery of high-performing, reliable, and efficient systems that support day-to-day operations and long-term strategic goals.
• Collaboration: Partner with senior leadership to ensure technology investments enable seamless integration and premium experiences across the value chain.

Ideal Candidate Profile:

• A proven track record in strategic IT leadership within the financial services sector.
• Strong expertise in technology transformation, with a focus on aligning technology systems with business goals.
• Demonstrated experience in building and executing technology roadmaps and architectures that deliver measurable business value.
• A leader who inspires, motivates, and builds high-performing teams capable of navigating complex challenges.
• Exceptional communication and stakeholder management skills, with the ability to collaborate across diverse business units.
• 15+ years of progressively responsible experience in IT leadership roles, with at least 5 years in a senior management position (Exco) within the Banking or Financial Services Industry.
• Proven track record of successfully implementing Technology strategies and projects in a banking context (distribution, sales, service architecture and CRM applications, specifically Salesforce) Strong understanding of banking regulations, compliance, and security protocols.

 

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).