IT Business Process Effectiveness Leader

Position Title:  IT Business Process Effectiveness Leader

location: Alpharetta, GA / Hybrid

description

As an IT Business Process Effectiveness Leader, you’ll play a pivotal role in aligning technology solutions with our business objectives, working in an open, collaborative manner to inspire optimal solutions. You’ll collaborate with cross-functional business and IT teams, ensuring seamless adoption of new processes and systems. Your ability to understand business needs and translate them into actionable plans will be critical. This role will be key in implementing Salesforce over the next year and the ongoing opportunities to evolve the processes and technologies in this space to drive value through executing the business vision.

The role requires a blend of strong business knowledge, particularly in manufacturing industry, technical expertise, analytical skills, interpersonal skills, and the ability to lead and manage Salesforce projects effectively. You will be a strong advocate for the Mativ IT culture in We Partner, We Listen, We Deliver & We Care.

responsibilities:

• Business Alignment
  • Build and maintain strong relationships at all levels of the organization.
  • Develop and maintain an understanding of the overall business including the processes, objectives, goals, and requirements.
  • Proactively collaborate and engage with business partners to identify opportunities for process improvement, innovation, and value creation.
  • Align on and execute work that drives value and aligns with the business vision, strategies, and priorities.
  • Conduit into both the business and IT.
• Proactive Solutions Development and Delivery
  • Support the implementation of Salesforce across all business units. Understand the business requirements, create and prioritize user stories, and establish their business acceptance criteria for success.
  • Collaborate with stakeholders (business users, management, and IT) to understand business needs, coordinate the intake process, and translate them into technical requirements.
  • Utilize the understanding of the business needs and challenges to identify opportunities to address through process or technology.
  • Conduct detailed process analysis and documentation, identifying gaps and areas for improvement.
  • Develop detailed user stories and acceptance criteria.
  • Champion value driven decision making and drive consensus towards simplified and unified processes across all businesses.
  • Be passionate and relentless about solving problems, always looking for better/more effective ways to deliver better results. Innovate and adapt as needed.
  • Develop and maintain a technical competency in the technology platforms, including Salesforce and surrounding systems.
  • Build and maintain strong relationships with the Salesforce team and the broader Salesforce user community.
  • Drive out waste in spend by ensuring ROI is optimized for by evaluating adoption and value realization.
  • Support basic configuration of Salesforce settings, objects, workflows, validation rules, etc. as needed.
  • Partner with Project Management team to oversee the testing process, including plan development, conducting user acceptance testing and ensuring issues are resolved.
• Ongoing Process and Solution Advancement
  • Continually drive advancement and adoption of solutions by collaborating with business leads and IT on projects, enhancements, and the strategic roadmap.
  • Provide insights and identify opportunities where technology can enhance efficiency and effectiveness to enable business value.
  • Collaborate with the business to evolve capabilities in people, process, and tools to ensure they are being utilized to drive maximum value.
  • Drive improvements by working with cross functional teams to improve user