Senior Director, App Engine Engineering

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• ServiceNow’s App Engine business unit is focused on empowering enterprises with a low-code platform that enables rapid application development and governance at scale. Our low-code governance domain helps ensure security, compliance, and best practices across app development. We are a team of experienced and passionate product managers who drive product vision, define customer needs, and collaborate to deliver innovative solutions. 

  The App Engine Engineering group at ServiceNow is growing rapidly and is looking for a talented and experienced Senior director to join and lead multiple teams of engineers working on App Engine which allows our customers to easily low-code or no-code applications. If you are a passionate leader looking for an opportunity to shape the future of developer experiences and drive innovation in a fast-growing organization, this is the role for you. This leader owns the core technology and user experience we use to help our customers build, deploy, and run custom SaaS-based business applications.

  This individual will be a high potential technology leader who understands technical and business realities and can articulate both a near-term action plan and a long-term vision and exert positive influence on the rapid achievement of milestones. The Senior Director will have a track record in the delivery of software products with proven experience in building, managing and motivating a strong distributed team of web developers and software engineers responsible for developing and deploying web-scale, SaaS-based solutions according to customer and business requirements.

  This role will have visibility at the senior executive levels of ServiceNow and manage key mission critical programs that impact the division and other teams across the company. This leader must be a true cultural evangelist who will advocate for both the division and company’s forward-looking transformation.  Success is helping to grow this business by building awesome low code consumer grade user experiences that enable regular people to build meaningful apps that route work across the enterprise on the ServiceNow platform.

Qualifications

To be successful in this role you have:

• Experience working on and leading enterprise application software development teams; in particular, experience working on development of software platforms which enable application development (leading multiple teams and 10+ years in a leadership role is a plus)
• Experience in the following technical areas: Java, JavaScript, UI Frameworks/Front-end development (React is a plus), REST services.
• Working experience of software engineering best practices including coding standards, code reviews, build processes and testing.
• Ability to make continuous improvements in the team through small and iterative changes.
• Ability to communicate with and influence senior business executives and to translate between technical and non-technical teams.
• Strong knowledge of engineering design patters, processes, and best practices
• Willingness to work hands-on with the team to troubleshoot customer issues, defects, and architect solutions to features and problems.
• A strong focus on business outcomes and the ability to work cross-functionally to achieve business outcomes.
• Strong verbal and written communication skills and excellent organization and time management skills.
• Ability to manage multiple priorities in fast-paced environment, work collaboratively with cross-functional teams, and ensure high quality deliverables with high attention to detail

• Bonus Points for: 

• Experience leading teams developing on enterprise platforms 

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $237,800 - $416,200, plus equity (when applicable), variable/incentive