Collections Specialist

<div class="content-intro"><p>Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people.</p> <p>If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way.</p></div><p><strong>Position Description</strong></p> <p><strong>J</strong><strong>ob Title: </strong>Collections Specialist &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</p> <p><strong>Reports To: </strong>Credit &amp; Collections Supervisor</p> <p><strong>FLSA Status: </strong>Exempt</p> <p><strong>Location:&nbsp;</strong>Oklahoma City, OK</p> <p>&nbsp;</p> <p><strong>Summary:</strong></p> <p>The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships.</p> <p>&nbsp;</p> <p><strong>Essential Duties and Responsibilities:</strong></p> <p><u>Collections &amp; Account Management:</u></p> <ul> <li>Monitor assigned customer accounts for open balances and aging status.</li> <li>Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up.</li> <li>Escalate accounts approaching exceeded aging to senior staff and local leadership.</li> <li>Ensure that no account reaches or remains within the company’s standard aging bucket without proper documentation and approval.</li> </ul> <p><u>Lien &amp; Legal Process:</u></p> <ul> <li>Initiate and track the lien filing process via lien software to protect the company's rights.</li> <li>Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy.</li> <li>Maintain proper records of waivers, releases, and lien filings for audit readiness.</li> </ul> <p><u>Communication &amp; Collaboration:<