Director, Product Marketing

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:
We seek a Director of Product Readiness to oversee and ensure the delivery of multiple products within PayPal’s Branded Checkout portfolio. This role will report to the Senior Director for Checkout Operations.

As the Director of Product Readiness for Branded Checkout, you will be responsible for products and features on the roadmap assuring proper support at launch. This includes elevating progress updates across senior leadership teams, executives, internal project team members, stakeholders, and external service providers to create, measure, and communicate program goals, plans, milestones, timelines, and metrics for the assigned portfolio.

Job Description:

Your way to impact:

You will work closely with members of Product Management, Engineering, Visual Design, Content, Sales, Marketing, and Operations teams, as well as with all levels of management within the organization, to facilitate successful product launches from Alpha and Beta merchant recruitment through GA launch. This is a critical role to ensuring a smooth and successful product experience for PayPal customers.

Your day to day:

• Work closely with Product PMO and Product teams to manage the handoff from Product to Operational Readiness in a smooth and efficient way.

• Own the GTM plan for cross-functional teams and lead periodic cross-functional meetings to review status, celebrate successes and highlight / escalate issues.

• Focus on establishing the product readiness function and ensuring components required to support launch are in place and effectively communicated to the necessary teams.

• Able to discern key issues to escalate to executive stakeholders in a concise manner and work to address them by assembling key teams and individuals to troubleshoot or problem solve.

• Monitor and report on status of alpha/beta testing / feedback and potential downstream impacts on timing for Commercial Execution teams.

What you need to bring:

• 5-7 years of experience in GTM function, bringing payments or fintech products to market.

• Senior role running cross-functional teams to bring tech products to life in a complex, matrixed organization.

• Knowledge of checkout and payment products.

• Familiarity with partner ecosystem (tech partners, consulting / development partners, accounting partners, etc.) Agile, flexible leader with a growth mindset.

Additional Job Description: