Application Development Manager, Bill to Cash Process

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

The Application Development Manager, Bill to Cash Process using SAP technologies including BRIM, FICA and FSCM will be responsible for leading and managing the team in the development and implementation of applications and solutions to support the bill-to-cash process for Brightspeed. You will have a deep understanding of the SAP BRIM, FICA and FSCM modules and be able to deliver an incredible user experience via portal and mobile applications. You will be passionate about inspiring and leading teams directly and indirectly reporting to her/him and delivering exceptional user experiences and able to drive innovation through the development of cutting-edge applications.

As the Application Development Manager, Bill to Cash Process, you will have the following duties and responsibilities:

• Manage the team of developers, testers, and designers to ensure high-quality deliverables
• Hire, grow and mentor diverse technical team in a 100% remote setting
• Provide technical guidance and leadership to the team
• Ensure compliance with industry best practices, security protocols, regulatory requirements, and internal controls
• Provide regular updates and reports to senior management on the progress of application development initiatives
• Develop and implement innovative applications and solutions to support the bill to cash process using SAP technologies including BRIM, FICA and FSCM
• Design and build user-friendly applications and interfaces to support payments, collections, credit, and dispute processes
• Collaborate with cross-functional teams to gather requirements, design solutions, and deliver results that meet or exceed business expectations
• Partner with cross-functional teams to ensure the successful implementation and integration of the applications into the company's overall systems and processes
• Develop and maintain high-quality software solutions that provide an incredible user experience via portal and mobile applications
• Develop and maintain a roadmap for the development of these applications and ensure they meet the company's strategic goals and objectives
• Be hands-on and conduct regular code reviews, performance optimization, and debugging to ensure the highest quality of applications
• Manage and maintain software documentation to ensure that all code is properly documented and easy to understand for future developers
• Stay up-to-date with emerging trends and technologies in the telecommunications industry and apply this knowledge to improve the application development process
• Manage the entire software development life cycle (SDLC) including development, testing, deployment, and maintenance
• Analyze billing data and identify trends and opportunities for improvement.
• Develop and maintain relationships with internal stakeholders and external vendors
• Work in a fast-paced, ambiguous environment, delivering results quickly and iteratively

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s or master’s degree in MIS, MBA, or related field
• 7+ years of experience in managing software development, with 5+ years in SAP BRIM FICA FSCM modules delivering 5+ implementations.
• Strong leadership and people management skills
• Proven track record of hiring, managing, inspiring, and growing a team of architects/developers/analysts and delivering high-quality software solutions
• Proven experience of payments, collections, credit, disputes, and cash processes
• Strong understanding of software development life cycle (SDLC) methodologies Strong project management skills with experience in Agile methodologies
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills

BONUS POINTS FOR:

• Expertise in web and mobile application development, including HTML5, CSS, Java/JavaScript, and React
• PMP or CSM certification
• Experience working in the telecommunications industry