Director, Business Development and Key Accounts

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.
Overview:
The Key Accounts & BD Director will be responsible for building customer relationships by providing solution-oriented and proactive client support. The goals for the position are to grow our partnerships with these top US partners in such a way that we deliver greater value and customer experience while meeting/exceeding their KPIs.

About the Role:

• This role will be a senior IC and right hand to the VP, Biz Dev and Carrier Delivery.
• Manage 2 highly critical accounts along with a few smaller accounts, responsible for approximately $70M in annual revenue.
• Manage customer escalations and talk tracks, and ensure tracking and resolution of business cases.
• Leading all QBRs.
• Develop deep understanding of key performance drivers for each customer and present & pitch with those in mind.
• Demonstrate solid understanding of our products to address and resolve customer objections and build credibility.
• Maintain a solid understanding of macro trends affecting the demand side of the business.
• Develop deep familiarity with the full suite of DT's products to drive value added upselling opportunities.
• Present updates on key accounts to executive leadership.
• Develop and maintain a deep understanding of the business strategy and processes for key customers (i.e. new networks, MVNOs, territories, sale prices, in-store device activation processes, etc.).
• Understand KPIs and monitor accounts proactively to ensure optimal performance against key account commitments.
• Strategic oversight and planning to design appropriates strategies that drive upsell and adoption of new products.
• Annual Planning to ensure our AOP initiatives support and map to their revenue targets.
• Responsible for customer relationship, revenue growth, and expansion of product usage.
• Facilitate and drive customer meetings on a regular cadence.
• Execute daily Account Management tasks to ensure customer needs are being met.
• Ability to respond to frequent demands of multiple customers - both internal and external.

About You:

• 8+ years of online media, or other advertising experience and knowledge of online ad serving with mobile advertising a strong plus.
• Ability to join a named account and make an immediate impact.

Experience in Sales

• Ability to work with a global and remote team.
• Ability to build rapport and grow relationships both via phone and in-person with all customers.
• Very strong analytical skills and attention to detail.
• Basic understanding of advertiser monetization landscape and ad operations a plus.
• Prior experience with partner development within the digital media strata is a plus.
• Strong written and verbal communication skills.
• Ability to be flexible in regard to work hours to support different customer time zones.
• Comfortable with using large sets of data to craft a narrative that influences customer behavior.
• Excellent teamwork and interpersonal skills.
• Comfort and experience with a fast-paced start-up environment.
• A positive approach to challenging situations.
• Strong problem-solving, influencing, and negotiating skills.
• Professional maturity; high emotional IQ.

About Digital Turbine:
Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.
The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.
Digital Turbine is an equal opportunity employer committed to building a diverse and inclusive team. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an i