Technical Service Specialist - Personal Care

Now hiring! Technical Service Specialist - Personal Care

 

USA - Remote

 

We are looking for a Technical Service Specialist to join our Personal Care team in Care Chemicals. 

 

Come create chemistry with us!

 

BASF’s Care Chemicals division is a globally leading supplier to the cosmetics, detergents and cleaning industries. We also offer solutions for technical applications and crop protection. Together with our customers, we create innovative solutions to meet the current and future needs of society more sustainably. We contribute to the long-term success of our customers’ brands with a broad range of products and concepts via our global network of production and development site. 

We're seeking a dynamic and dedicated Technical Service Specialist to support our valued Distribution partners across the United States and Canada. If you thrive in a collaborative, fast-paced environment and are eager to make an impact with the world’s leading chemical company, we welcome you to explore this exciting opportunity. Your primary responsibility will be to provide technical expertise and service, enabling our partners to confidently represent, promote, and sell our broad portfolio of personal care ingredients. You will collaborate closely with our sales team and distribution network, serving as a trusted advisor on ingredient functionality, formulation strategies, and troubleshooting.

As a Technical Service Specialist - Personal Care, you create chemistry by...

 

• Serving as the primary technical resource for distribution partners, providing best-in-class support across personal care applications including hair care, skin care, body care, and sun care, while assisting with troubleshooting formulation challenges and offering creative solutions to meet product development goals.
• Developing a deep, working knowledge of BASF’s extensive portfolio of personal care ingredients and their performance in various formulations, and responding promptly to technical inquiries regarding ingredient selection, usage, compatibility, and regulatory compliance.
• Delivering engaging presentations, demonstrations, and technical training sessions—both in-person and virtually—to enhance partner knowledge and drive ingredient adoption.
• Collaborating closely with the sales team to align technical support with strategic business objectives, identifying new opportunities and fostering strong partner relationships, while maintaining thorough records of technical service activities and market intelligence.
• Traveling up to 40% to meet with distribution partners, attend industry events, and support key sales initiatives across North America, while staying current with industry trends, competitor offerings, and emerging technologies in the personal care sector.

If you...

 

• Hold a bachelor’s degree in Chemistry, Cosmetic Science, Biology, or a related scientific discipline; having hands-on formulation experience in the personal care industry is a plus.
• Demonstrate the ability to learn and master a large portfolio of ingredients and understand their applications in personal care formulations, with strong problem-solving skills and a customer-centric mindset.
• Have proven track record of communicating and presenting technical information effectively to diverse audiences, and are able to collaborate in managing multiple priorities in a fast-paced environment.
• Are willing and able to travel up to 40% across the US and Canada, showing self-motivation, organization, and adaptability.
• Preferrably have understanding of regulatory requirements and industry standards in the personal care sector. 
• Have previous experience in a Distribution environment is a plus.  

Create your own chemistry with you@BASF

 

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

 

Just some of the many benefits we offer include:

 

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company mat