Mail Processor

JOB SUMMARY: 

Processes and distributes internal and external mail. 

EDUCATION/EXPERIENCE: 

• High school diploma or GED equivalent. 
• Previous mail services experience preferred. 

LICENSURE, CERTIFICATION, and/or REGISTRATION: 

• Valid North Carolina driver's license required. 

ESSENTIAL FUNCTIONS: 

1. Processes mail for distribution to box locations and delivery service locations. 

2. Assists Mail Services customers. Communicates accurate information to customers regarding shipping methods and costs for sending letters and packages. Collects money and issues receipt for personal mail shipments made by WFUBMC employees, the public, and hospital patients. 

3. Ensures cross training is conducted in various work areas. 

4. Maintains mailboxes, ensures mailboxes are labeled accurately, mailbox operation problems are resolved quickly, and assists customers with lock/combination difficulties. 

5. Provides tracking system information. 

6. Operates mail processing equipment and generates accurate mail reports. 

7. Ensures accuracy of machine operations, applies appropriate postage to mail, stays up-to-date on equipment operation. 

8. Maintains reliable mail delivery service, delivers mail, picks up mail and packages as assigned by Mail Services Supervisor. 

9. Ensures all Accountable Mail is delivered and all signatures are obtained. 

10. Maintains supplies, inventories tickets, stamps, transit materials, etc. for re-ordering stock. 

11. Provides accuracy with tickets and money, ensures customers are charged correctly and cash drawers are balanced daily. 

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.