Warehouse Operations Supervisor ​

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Warehouse Operations Supervisor ​- JLL

What this job involves:

The Warehouse Operations Supervisor will manage and oversee all activities related to shipping/receiving, storing, delivering, transferring, reconciling, and cycle counting materials per cGMP procedures and regulations, within multiple systems and/or between multiple sites.

A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.

What your day-to-day will look like:

• Supervise various critical warehouse operations by leading the warehouse operations team, leading operations ramp up strategy & execution and lead tactical & long-term strategic initiatives to drive production readiness & ramp-up.

• Contribute to a positive, constructive & ambitious work environment.

• Develop employees by providing resources, career development, coaching & feedback.

• Drive a safe workplace culture, ensuring safety & environmental requirements are met.

• Ensures that materials are received, stored, and distributed according to current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations and specifications.

• Supervise daily plan to exceed expectations for productivity, accuracy, and quality compliance.

• Ensure compliance with GDP, GMP, SOPs, and regulatory requirements (FDA, EMA, WHO, or local authorities)

• Maintain proper handling of temperature-controlled, controlled, and hazardous materials

• Monitor and enforce cold chain management procedures

• Oversee inventory accuracy, stock rotation (FEFO/FIFO), and batch/lot traceability

• Responsible for ensuring that risks are identified, assessed, and corrected to ensure the safety, purity, quality, and effectiveness of the product(s) manufactured.

• Ensures that staff complete all required training prior to performing assigned GMP activities.

• Ensures that non-conformances for areas of responsibility are reported promptly to the Quality unit and investigated per procedures.

• Ensures all areas and staff are prepared for regulatory audits and inspections.

• Supports Continuous Improvement initiatives, programs, and projects.

• Uses Microsoft Office tools such as Excel, Power Point, Project to update metrics and present information.

Required Qualifications:

• Associate’s degree and 2 years of Warehouse Supervision and/or Material Handling experience OR 4 years in a technical school setting with hands-on experience OR High school diploma / GED and 6 years of Warehouse Supervision and/or Material Handling experience.

Preferred Qualifications:

• Experience working in a warehouse environment (pharmaceuticals or biotechnology)

• Bio works Certificate

• Basic knowledge of warehouse inventory management, SAP and Microsoft Office

• Understand and carry out to Department of Transportation (DOT) and international shipping requirements (IATA)

• Understanding of Good Distribution Practices

• Knowledgeable of Cold Chain distribution requirement

• Ability to operate a forklift or other powered industrial vehicle

• Possess and exhibit excellent attention to detail

Work Environment

• Working inside of warehouse/distribution center

• Ability to comfortably lift 30lbs

• Able to work standing, walking, or, moving around offices, work sites; crawling, crouching, or other non-sitting working positions

Location:

Onsite - Apex, NC

Work Shift:

The structure is currently 8 hours, but we will be moving to a 12-hour shift within the next 4 months.

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