Sachbearbeiter Export m/w/d

About the department:

We are the Export Division at Miele and responsible for distributing our household appliances in markets without a local sales subsidiary. Our area of responsibility is as diverse as it is international: from distribution and product range management to customer service and marketing – we cover all essential functions required to successfully position our products outside established markets.

Your Responsibilities

• Managing relationships with importers in non-subsidiary markets and maintaining accurate customer master data and market‑specific information
• Developing and updating product assortments based on local requirements and technical regulations (e.g., approvals, import rules, compliance specifics)
• Handling order processing for spare parts, appliances, project business and marketing materials, including: Responding to inquiries and preparing quotations; Monitoring payment processes; Coordinating shipment preparation in line with import regulations
• Supporting the implementation of central marketing and service initiatives in the regions
• Contributing proactively to achieving sales and revenue targets, including preparing statistical reports

What We Are Looking For

• You completed a commercial apprenticeship and you have at least two years of relevant professional experience
• Ideally, you have experience in export processes or international order handling
• You communicate confidently in German and English; additional language skills are an advantage
• You collaborate effectively across cultures
• You have strong MS Office skills and solid experience working with SAP
• You are a communicative, resilient team player with a structured and solution‑oriented working style