Program Manager - PCS Administration - FT - Day

Position Status:

Full time

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

40

Job Information
Exemption Status: Exempt

A Brief Overview
Plans, directs and coordinates nursing department(s) to maintain standards of patient care and is responsible for the organization of services and systems necessary for a multidisciplinary approach to care. Duties include but are not limited to process improvement, Shared Governance council involvement, education, physician/provider relations, nursing/ancillary relations and optimizing clinical applications for specific workflows. This position is also responsible for aggregation and analysis of the department data. The Program Manager assists the Department Directors and Managers, in advising medical staff and administrators in matters related to patient care. Provides clinical leadership for assigned clinical departments to promote excellence in patient care. This position will have assistance and support from the department Directors and Managers on position responsibilities. The Program Manager will work closely with department leadership on the planning, development and implementation of process improvement initiatives. He/she will work in collaborative with a multidisciplinary team as the lead contact for projects involving clinical processes and practices. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared Governance, both of which are congruent with the mission, vision, and values of the organization.

Education Qualifications

• Bachelor's of Science in Nursing (BSN). Meets educational preparation or other qualifications within specified time frames as determined/outlined by Department Director. Required

Experience Qualifications

• 3 years Nursing experience. Required

• Experience with performance improvement, quality management and standards compliance. LEAN is preferred. Required

• 1 year Management experience. Preferred

• Experience with Microsoft Suites including Visio. Preferred

Skills and Abilities

• Demonstrated success in clinical practice and team building. Ability to lead through influence in a complex system environment. (Required proficiency)

• Well-developed interpersonal skills and the ability to relate to individuals and groups of people at all levels in the organization. (Required proficiency)

• Good organizational skills and the ability to coordinate and delegate work assignments; to set priorities and accomplish a wide variety of tasks. (Required proficiency)

• Ability to compile, analyze and present data. (Required proficiency)

• Knowledge of the administrative, professional and clinical organization of Stormont Vail Health. (Required proficiency)

Licenses and Certifications

• Registered Nurse - KSBN Required

• Basic Life Support - BLS Required within 90 days.

What you will do

• Coordinating patient care management across the continuum of care, including planning and implementing of clinical protocols/practice management guidelines, monitoring care of patients by department rounds.

• Recommends changes in policies/procedures of departments/areas of responsibility to assure continued quality of care and adherence to standards of care for patients. Provides/Organizes outreach education to other community groups as directed by department leadership.

• Responsible for the compilation and analysis of data, which supports quality and performance improvement in order to fulfill regulatory commitments. Enters information into national registries and databases as determined by the organization. with accuracy and efficiency.

• Evaluates the performance of care and treatment of patients. Provides for effective problem resolution/process improvement within established guidelines. Provides and maintains effective communication with other members of hospital administration, department heads, medical staff and the community.

• Analyzes data, conducts in-depth process reviews with stakeholders to identify opportunities to improve quality outcomes. Identifies challenges and barriers to performance improvement and works collaboratively to find successful solutions. As a subject matter expert, provides evidence based, best practice guidance to facilitate promotion of positive patient outcomes, educates stakeholders on quality measures, gaps in care delivery and opportunities for process improvement.

• Functions as a member of an integrated mu