Senior Software Engineer II, Supporter Engagement

WHO WE ARE:

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.

We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.

THE OPPORTUNITY:

As a Senior Software Engineer II on the Supporter Engagement team , you will help improve donor experiences in order to future-proof our platform. In this role, you will work full-stack using React, TypeScript, and Ruby on Rails to build features to connect users with causes and campaigns, events, merch, and more. You will work in concert with other product teams, data teams, platform and ops teams, and the security team. Together with other stakeholders, you will identify and execute high-impact improvements that unlock new product opportunities and ensure the reliability, predictability, maintainability, and scalability of our platform. The work you do on this team will be seen and felt by thousands of users across the country and the world.

Our engineering and product organization is made up of about 100 empathetic and passionate people. We’re organized into cross-functional teams that operate independently in alignment with the broader organizational goals. 

WHAT YOU WILL DO:

• Work with your team to architect, refactor, and improve donor and entity user experiences. 
• Partner with designers and product managers to help shape the teams’ roadmap prioritization.
• Be a technical lead in large initiatives, working with a team of engineers to design and execute technical solutions that prioritize the highest impact opportunities while balancing effort, scope, and other trade-offs.
• Collaboratively develop and champion best practices and design patterns to improve the maintainability of the platform.
• Demonstrate technical leadership through writing documentation, establishing effective testing and monitoring, and fostering clear and audience-oriented communication.
• Coach and mentor other engineers on your team and create spaces for individuals to be engaged, valued, and heard.
• Receive support from your manager to grow as an individual and increase your impact on the success of your team and the progressive movement.

WHAT YOU BRING:

Here is a non-exhaustive list of things we’re looking for:

• 8+ years of relevant professional experience.
• Professional experience working with React and TypeScript to develop frontend features from design and discovery through to deployment and monitoring.
• Professional experience working with Ruby on Rails to make changes to APIs in order to carry a feature to completion.
• A strong understanding of performance, scalability, and security best practices.
• Experience executing large projects that involve multiple engineers, complex requirements, and ambiguity.
• Ability to write technical proposals that clearly articulate risks and tradeoffs.
• Ability to communicate effectively with non-technical stakeholders and to collaboratively translate business requirements and strategic goals into technical solutions.
• A track record of working closely with product and design teams to iterate on and refine product requirements.
• A track record of effective collaboration with other engineers to develop abstractions and patterns that make it easy to build reliable, maintainable software.
• A team player mentality; you keep the end user in mind and enjoy hearing feedback from your teammates, yet know when and how to defend your own ideas in a respectful manner.
• Comfort collaborating with a distributed team of many remote colleagues.
• Excitement for the learning and growth of yourself and your teammates.
• An inclusive, generous working style: you like to mentor, collaborate, and elevate your team by supporting your peers.

OUR ENGINEERING VALUES:

• We believe that ideas are more important than technologies.
• We understand that the tools we build have real-world consequences for millions of people and take that responsibility seriously.
• We know that code isn