Account Executive, SMB

Description

Sprout Social is looking to hire an Account Executive, SMB to join the Sales & Success team.

Why join Sprout’s Sales & Success team?

Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world ​​including Kroger, Reebok, Salesforce and Canva. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there. 

What you’ll do

• Execute our sales process and close new business within our small business segment
• Meet and exceed monthly activity, pipeline and new business metrics

What you’ll bring

Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

Qualifications

These are the minimum qualifications that our hiring team is looking for in this role:

• 6+ months of outbound closing sales experience or relevant experience 
• Experience working with Salesforce
• Consistent track record of success in recent roles 

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• Closing experience in B2B sales, social media experience is a plus 
• Exceptional organizational, presentation, and communication skills - phone, email and webinar
• Technical expertise and ability to acquire knowledge of new products

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
• Partner with the Manager of SMB Sales to define key success metrics for your role and how you will measure against them.
• Acclimate yourself with the day to day responsibilities of the SMB Account Executive team by shadowing team members and listening to recorded customer calls and demos.
• Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.
• Learn Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists.
• Complete a demo and written certification to ensure comprehension.

Within 3 months, you’ll start hitting your stride by:

• Become fully ramped in your role as an Account Executive 
• Manage a strong pipeline of qualified leads and begin the process of building relationships with key strategic stakeholders.
• Meet and exceed monthly activity, pipeline and new business metrics.
• Conduct active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.

Within 6 months, you’ll be making a clear impact through:

• Own your numbers - consistently meet and exceed your activity  goals to build a fruitful pipeline that will provide consistent quota attainment.
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.

Within 12 months, you’ll make this role your own by:

• Consistently meet and exceed monthly activity, pipeline and new business metrics.
• Step up as a leader to share best practices across the organization and help others grow from your experiences.
• Obtain (solicited and unsolicited) and act upon peer and customer feedback.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doi