Revenue Operations and Deal Desk Lead

LogicManager is looking for a Revenue Operations and Deal Desk Lead as a part of the RevOps team. In this role, you will be a critical link between the sales, customer success and finance teams to optimize the customer order and renewal quoting processes. With a thirst for process improvement within a fast-paced organization, you will report to the VP of RevOps & Marketing. This is a high-growth opportunity at a reliable process-driven RiskTech company leader.
Please note: We are a remote-first workforce but are giving priority to candidates currently based on the east coast due to our core business hours (9am-5pm ET) and collaborative efforts as an organization. At this time, we are unable to consider candidates based in other regions and appreciate your understanding. You must be authorized to work in the US. We are unable to provide sponsorship at this time.

What you'll be doing on our team

• Review incoming new business orders from Customer Advocacy / Sales for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines; provide exception approval on deviations from standard pricing within the appropriate authority level
• Partner with the Customer Success team to create subscription renewal quotes in a timely and accurate manner
• If justified by deal exceptions, reviewing and redlining customer contract terms and NDAs
• Collaborate with Finance gathering renewal and new business data to inform revenue forecasting
• Lead completion of Due Diligence requests from new and existing customers, while engaging SMEs across LogicManager and streamlining the process 
• Recommend pragmatic and creative process solutions based on the voice of the customer and opportunities to optimize RevOps procedures. Challenge processes that delay or complicate deal closure, invoicing, revenue recognition, commissions, and collections workflows. 
• Assist Finance, Sales Management, and Revenue Operations leadership with input on special projects driving company revenue growth and efficiencies (for example, building a new guided selling and quoting process with our DealHub CPQ implementation).

About you and the skills you’ll need

• East Coast Time Zone: This is a remote work position with east-coast time zone core business hours, actively engaging in and contributing to our mission-driven culture is in everyone's job description
• Accounting or Finance educational background and 5+ years relevant professional experience;  order processing and supporting sales organizations are preferred
• Demonstrated partnership working with sales organizations to support revenue growth while being pragmatic and adhering to internal and external compliance requirements
• Experience with tech stack technology tools to support RevenueOperations is a plus (e.g. HubSpot, DealHub, Pendo, Docusign, etc.)
• Competency with MS Office, Google Suite applications
• Extreme attention to detail while keeping high-level strategic picture in mind
• High-tech industry experience with SaaS or subscription revenue model experience is a plus, but not required
• Self-driven growth mindset with the ability to work independently and with minimal guidance
• Flexible with the ability to work in a fast-paced environment and manage multiple priorities

About LogicManagerLogicManager is recognized as a Risk Management Software leader by Gartner industry analyst firm. Learn more about the See-Through Economy and how LogicManager customers rely on us for establishing sustaining Risk Management to Environmental, Social, and Governance (ESG) practices.
LogicManager CommunityWe are committed to sustaining LogicManager's culture as we grow. Our goal is to attract those candidates who feel the same way we do about working in a community that values mutual trust, respect, integrity, kindness, and fairness. We invite you to learn more about our core values and employee experience here.
Hear from our employees directly about their experiences and why LogicManager is certified as a Great Place to Work® for six years in a row. 
More About LogicManager-Award-Winning Community: We have been certified as a Great Place to Work® every year since 2016. We are committed to a robust collaborative, mission-driven culture.- Great Benefits & Perks: We believe in supporting our employees with benefits that matter, which is why we offer competitive salaries, benefits, paid vacation, and more. We also celebrate our