Regional Office Administrator-VA

Los solicitantes son considerados para puestos dentro de la empresa sin distinción de raza, color, credo, religión, sexo, orientación sexual, género, identidad y / o expresión de género, edad, origen nacional o ascendencia, discapacidad física o mental, estado militar o veterano protegido. , estado civil o parental, condición médica no relacionada con la capacidad de la persona para realizar el trabajo, embarazo, información genética, afiliación política, ciudadanía o cualquier otra base protegida por las leyes federales, estatales o locales.

Cualquier oferta de empleo depende de la finalización exitosa de un examen de abuso de sustancias previo al empleo y el examen físico, la verificación de documentos relacionados con su derecho a trabajar en los Estados Unidos utilizando E-VERIFY y la finalización de los documentos de empleo requeridos


GRISWOLD INDUSTRIES
Job Description
Regional Office Administrator-VA

Job Summary:
Under minimal supervision, reviews contracts and purchase orders for compliance with written quotes; administers assigned customer contracts; responds to customer inquiries as appropriate; performs order entry and expediting of orders; ensures sales orders conform to purchase orders, engineering specifications, and quality standards; provides prices and delivery date in response to phone inquiries; and performs related duties as required.

Reports to:
District Sales Manager

Examples of Duties and Responsibilities:
• Establishes and directs Regional Sales Order and Marketing policies, procedures, and operations;
• Answers phone and assist in gathering technical information and customer contact information;
• Resolves administrative, technical, and customer problems;
• Provides pricing and lead times in response to phone and email inquiries;
• Quotes customers based on recommendations from supervisor or provided stock number;
• Reviews Purchase Orders to ensure conformity to price, engineering specification, and quality standards;
• Works within appropriate pricing policy and sales strategies, according to Company goals, on major and special projects;
• Plans and executes all sales order activities necessary to interface with design engineers, specialists, customers, and users;
• Inputs new orders and changes into system and notifies Corporate of changes;
• Works within an established Region’s operating goals;
• Requests new and revised engineering drawing specifications as necessary;
• Expedites existing orders and update estimated delivery information;
• Drives orders by interacting with other departments such as Engineering, Production and Purchasing;
• Provides engineering data sheets as requested by customers;
• Completes returned goods authorizations and subsequent credit memos;
• Works closely with our Factory Inside Sales group to ensure orders are procured by deadlines;
• Participates from time to time as Company representative in market and trade shows and professional organizations;
• Handles Field Service Dept. account set-up and billing;
• Prepares repair order records and initiates billing of those repairs;
• Interacts with departments in Costa Mesa such as Sales Order Dept., Engineering, Production Control and Purchasing regarding the status of customer orders;
• Provides requested catalogs and product specifications; completes returned goods authorizations and subsequent credit memos;
• May be required to move or deliver parts/valves as needed for daily operation;
• Reads and follow company rules, policies, procedures, and safety guidelines;
• Travel may be necessary for training and other job-related activities;
• Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and
• Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.

QUALIFICATIONS GUIDELINES:
Any combination equivalent of, but not limited to, the following:

Experience/Training/Education
High School Diploma or equivalent required. Proficient in Microsoft Office. Experience in MRP2, Syteline, or APICS and training in computer order entry; inside sales practices and procedures preferably in a manufacturing environment.

Knowledge/Skills/Abilities:
• Skilled in operation of computer hardware, office equipment and software applications functions involving sales and order entry work;
• Ability to be trained in company related software systems (ex: Syteline, SharePoint, Shiva, Microsoft OneNote & Teams)
• Ability to read and understand schematics, engineering drawings, bills of materials, and test reports;
• Ability to read and interpret purchase orders an