Customer Development Manager

Summary

Customer Development Manager

At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Customer Development Manager (CDM) to be responsible for developing and growing sales volume in their assigned territory, markets, and regions through effective relationships with Store Operations personnel. The right candidate will ensure that a high level of service and quality is maintained in developing relationships with the high-level decision makers; driving a positive impact on all assigned stores. As part of our winning team, you’ll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth.  

 

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

 

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Working with and training Retail Supervisors to raise the level of effectiveness across the entire area and region.
• Act as an account manager for an assigned retail merchandising account.
• Growing sales of incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives, as well as maintaining in-stock conditions.
• Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions.
• Following sales call standards and orchestrating call coverage plans that meet the business needs of the client and retail customer.
• Complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc.

Qualifications:

• Bachelor's Degree preferred or equivalent experience
• 2-3 years previous experience managing key account in the retail or consumer packaged goods industry
• Demonstrated history of building effective cross-functional relationships with stakeholders throughout the business
• Excellent written communication and verbal communication skills
• Decision-making skills and ability to exercise sound judgment
• Strong computer skills including proficiency with Microsoft Office and web-browsers

 

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary

 

The Customer Development Manager (CDM) is responsible for developing and growing sales volume in assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level.  Developing relationships with these higher level decision makers should have a positive impact on all assigned stores within a given region or market.

 

The CDM works with Retail Supervisors to raise the level of effectiveness across the entire area and region. This may include such opportunities as: planning, working retail with Retail Sales Merchandisers (RSMs), training and developing skills of RSM’s.

 

Essential Job Duties and Responsibilities

 

Achieving Results

• Meeting or exceeding POS to plan goals for assigned territory and markets
• Delivering a positive gap versus Non-DRT
• Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.

Consultative Selling

• Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
• Delivering consistent market & region level contact
• Effectively gaining front end and main aisle presence.  This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel.  This collaborative relationship is developed on a mutual interest and business relationship

Developing Others