Residency & Sales Counselor

When you work at The Delaney At The Vale,  you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Delaney At The Vale is recruiting for a hospitality focused Sales Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.

Salary: $40-$43/hour

Benefits:

• 401k with Employer Matching
• Dental Insurance 
• Health Insurance 
• Vision Insurance 
• Life Insurance 
• Paid Time Off 
• Daily Pay 

Here are a few of the daily responsibilities of a Residency Counselor:

• Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
• Handle inquiries to the community via phone or drop-in.  Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
• Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
• Conduct tours of the property.  Able to effectively overcome objections and ask for the sale.
• Conduct personal follow-up with variety of prospects.  Able to identify and make              recommendations for addressing objections/needs.
• Complete paperwork and data entry into the lead management system on a daily basis.
• Keep up-to-date on competition including their strengths and weaknesses.  Identify ways to overcome any objections.
• Actively participate in any in-house marketing events.
• Actively participate in generating resident and prospect referrals
• Actively participate in any community outreach efforts. 

Here are a few of the qualifications we need you to have:

• Bachelor’s degree (emphasis in sales/marketing preferred).
• Two years’ experience in marketing/sales.
• One year experience in senior housing or healthcare-related field.
• One year experience in hospitality preferred.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer