Community Assistant - University District (Seattle WA)

About Us: Founded in 2016, Tripalink is a technology-driven residential brand specializing in co-living and standard apartments tailored for students and working professionals. It delivers a high-quality, economical, and engaging living experience through attentive services and an all-in-one technology platform that centers around the customer. As an important component of improving renters’ journey, Tripalink launched an App that allows renters to search for apartments, e-sign the lease agreement, manage their home including paying rent, requesting maintenance and cleaning, call community shuttles, use community perks, and sign up for various events etc. With ever-evolving physical living products and technology-empowered operations, Tripalink can provide the best living experience for its target renters. The company currently manages about 10,000 units in Los Angeles, Irvine, Seattle, Philadelphia, Pittsburgh, Tucson, Austin, Chicago, San Francisco, and Berkeley.
As a Community Assistant, you will play a crucial role in fostering a positive and engaging living environment for Tripalink residents. You will be the face of our community, responsible for creating a welcoming atmosphere and ensuring the overall satisfaction of our residents. This role involves a combination of administrative tasks, resident relations, and event coordination.

Responsibilities:

• Resident Engagement:
• Build positive relationships with residents through effective communication and engagement.
• Address resident inquiries, concerns, and requests in a timely and professional manner.


• Administrative Support:
• Assist with leasing and move-in/move-out processes. 
• Maintain accurate resident records and files.
• Handle general office duties, including answering phones and responding to emails.


• Event Coordination:
• Plan and execute community events to enhance resident experience.
• Collaborate with local businesses and student organizations to organize special events for residents.


• Campus Promotion:
• Collaborate with the marketing team to showcase the unique features and amenities of Tripalink properties to potential students. 
• Participate in campus tours and open house events to highlight the benefits of living within our community.
• Utilize social media platforms to promote community events and announcements.


• Community Maintenance:
• Conduct regular inspections of common areas and report any maintenance issues.
• Collaborate with maintenance staff to ensure a clean and well-maintained community.


• Emergency Preparedness：
• Familiarize residents with emergency procedures, protocols, and resources available on campus. Handle lock-out or other emergency requests as assigned.
• Act as a liaison between residents and the management team during any emergencies, ensuring prompt communication and efficient response.

Qualifications:

• High school diploma or equivalent; current college student.
• Previous experience in customer service, student affairs, or residential life is an advantage.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Flexibility to work evenings and weekends, as required.
• Familiarity with student housing environments, campus resources, and policies is desirable.
• Familiarity with social media platforms.

***Candidates who can only work part-time will be considered***
This is a unique opportunity to play a pivotal role in shaping the community and enhancing the residential experience for students. If you are a passionate and dedicated individual who enjoys fostering relationships, promoting inclusivity, and providing exceptional customer service, we invite you to apply for the position of Community Assistant at Tripalink.



What We Provide:- Excellent Working Environment: Energetic, Ambitious, Passionate- Great Team Experience- Regular Team Building Activities- Free Community Event Entrance- Leadership Cultivation & Individual Development- Networking & Resources from External Partners- Opportunities of Rotation Among Departments & Locations
Diversity & Inclusion at TripalinkTripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Note on Pay Transparency:Tripalink provides an estimate of the compensation for role