Database Reliability Engineer

Allwyn Lottery Solutions is a subsidiary of Allwyn Entertainment Group – a leading multi-national lottery operator with a market-leading presence in the UK, Austria, the Czech Republic, Greece, Cyprus, Italy and US (Illinois). We build better lotteries that return more to good causes by focusing on innovation, technology, efficiency, and safety across a growing casual gaming entertainment portfolio.

Our purpose is to make play better for all and our mission is to be a trusted and proactive guardian of all that is good in lotteries and casual gaming entertainment.  We believe in changing lives…a little or a lot…but always for the better. 

Allwyn Lottery Solutions is the global leader in designing and delivering captivating digital gaming solutions for lotteries worldwide. With our extensive industry experience, vast knowledge base, and diverse talent, we empower lotteries to create winners and support communities. Our collective expertise enables our clients to reach new players, expand brand engagement, and achieve long-term growth through sustainable and impactful technical solutions. Our differentiating factor lies in our ability to seamlessly engineer technical solutions that align with our client's visions.  Our vision is to be a leading global lottery-led entertainment platform by making gaming better for all, starting from the foundations and enabling our team to blaze new trails and serve as the ground for empowering our clients to achieve sustainable, long-term growth.

What makes this role exciting and challenging:

In Database Reliability and in Technology Operations, we focus on building and maintaining high-performance platforms that scale, supporting all our customers and products. Database Reliability Engineers are experts who combine database engineering, database administration and software engineering. They bring database expertise (primarily PostgreSQL) to Technology Operations, supporting our software engineers and customer operations team. They apply mature engineering principles using automation to solve the unique challenges in the lottery industry, helping us scale to hundreds of thousand concurrent users.

As part of your everyday responsibilities, you will:

• Together with the rest of the team, act as the technical authority within Technology Operations for Allwyn Lottery Solutions database systems, both in production and non-production environments.
• Improve the architecture of our existing database systems so that they are designed to meet the requirements of our customers that scale to hundreds of thousands of concurrent users.
• Collaborate with software engineering in designing, updating, and implementing database schemas.
• Optimise database performance through indexing and query optimization techniques.
• Work on observability of relevant database metrics and make sure we reach our database objectives.
• Collaborate with development teams to enhance the operational aspects of their systems.
• Write technical documentation, including runbooks and incident models for the Support teams, and maintain knowledge of new technologies and updates for our supported databases.
• Provide database expertise to engineering teams (for example through reviews of database migrations, queries, performance optimizations and database design).
• Mentor other Technology Operations teams
• Acting as an escalation contact for high-impact production issues, including out-of-hours
• Perform tests and evaluations regularly to ensure data security, privacy, and integrity

Requirements

Key qualifications for your success:

• Computer Science Degree (BSc or higher)
• Demonstrable experience supporting busy transactional RDBMS and NoSQL systems
• Troubleshooting and performance analysis
• Performing schema reviews
• Automation of database installations, configuration, and tuning (using Ansible, Terraform, or similar)
• Good working knowledge of PostgreSQL or other mainstream RDBMS
• Knowledge of database systems including but not limited to indexes, partitioning, transactions, storage, replication, networking, authentication, clustering, and sharding
• Knowledge of database backup and recovery
• A demonstrable, good level of knowledge in the following areas
• Linux, terminal, and command line tools
• Network protocols; HTTP/HTTPS 
• Infrastructure as code (ansible)
• Programming and scripting skills (preferably Python, Bash)
• Linux Containers, Docker, and associated ecosystem of tools
• Excellent communication skills in English (written and verbal)
• Organize and prioritize work effectively, able to adjust in a changing environment
• A desire to learn new skills and develop your exi