Onsite Property Assistant Manager (RVA2025)

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

· Integrity: we always do the right thing.

· Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

· Selflessness: more than teamwork; we are part of something special and much larger than any of us.

· Personal Relationships: we are a professional services company; people do business with people they like.

· Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Chestnut Grove is a 226 unit garden style condominium located in 16 buildings (4 interconnected quads) conveniently located near the Wiehle Avenue Metro Station.

• Provide a 40 hour work week within the time frame of 7:30 a.m. to 6:00 p.m.
• There will be occasions for night attendance (Board meeting) and late dates for the 2 x per year parking cycle.
• Must be familiar with and able to use Microsoft (Word/Excel/Outlook and other software is a plus).
• Must be capable of and experienced with setting up and maintaining an efficient electronic filing system to keep various condo operational documents organized (e.g., proposals, maintenance-related pictures, covenant violations, bills, etc.).
• Strong interpersonal skills and answer and return phone calls on a daily basis (Monday through Friday) and maintain the outgoing voice mail message(s)
• Answer and return emails on a daily basis (Monday through Friday)
• Work with the condominium emergency answering service and maintenance team to be on call for after-hours emergency response.
• It is required to be on call for the community with the onsite maintenance
• personnel on a rotating basis. This responsibility will mean occasional weekend and evening work to handle emergency situations (water leaks, community HVAC issues, etc.)
• Maintain resident information forms and leases and ensure that they conform to governing document requirements, number of re