Health Facility Investigator (RN, Dietitian, Social Worker, or Licensed Nursing Home Administrator)
FT / PT Status – Full-Time
Salary – $28.94 - $43.49 Hourly Wage
Remote Work / In-Office – Hybrid
Recruiter – Niccole Johnson | niccolejohnson@utah.gov | 801-538-3956
Application Deadline – 8/9/2026*
*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
Key Responsibilities
The Utah Division of Licensing and Background Checks (DLBC) is seeking a highly motivated and detail-oriented Investigator to join our team. In this role, you will investigate complaints regarding unlicensed programs and concerns of rule, statute and law violations in licensed programs. If you have a passion for regulatory compliance and want to make a real difference in public safety, this is the opportunity for you!
Preference: Applicants must have an RN, Dietitian, Social Worker, or Licensed Nursing Home Administrator license with Utah DOPL that is in good standing.
**This position requires traveling and overnight stays throughout the State of Utah.**
Key responsibilities and day to day responsibilities of this position:
- Schedule and conduct investigations to ensure compliance with statute and rule.
- Reviews, investigates, documents, and addresses grievances and complaints, while implementing appropriate disciplinary actions as needed.
- Maintain contact with agencies/organizations for guidance on compliance issues and solutions.
- Issue, review, restrict, deny, suspend, or revoke licenses, permits, registrations, and certificates.
- Provides information to those seeking assistance and suggests solutions and assists others in solving problems
- Act as a liaison between the public and internal divisions to ensure smooth communication and efficient workflow.
Qualifications
Minimum or "day-one" qualifications:
- Professional Licensure: Must possess and maintain a current RN, Dietitian, Social Worker, or Licensed Nursing Home Administrator license in good standing with the Utah Division of Professional Licensing (DOPL)
- Leveraging Technology: Ability to use digital tools, software, and systems to efficiently enter, retrieve, and manage data (e.g., Microsoft Office suite, Google Workspace).
- Attention to Detail: Ability to review and verify data and records to ensure accuracy and compliance with rules and statute for licensing.
- Thinking Critically: Ability to evaluate information and apply logical reasoning to make sound decisions.
- Communicating through Writing: Ability to draft clear and professional letters, reports, and correspondence to provide accurate information to stakeholders.
- Demonstrating Accountability: Ability to take responsibility for assigned tasks and decisions to ensure reliable and consistent performance.
Preferred or trainable/on-the-job qualifications:
- Interpreting Legal and Regulatory Requirements: Ability to understand and apply statutes, rules, and regulations to ensure decisions align with legal standards.
- Following Policies & Procedures: Ability to adhere to organizational guidelines and legal requirements to ensure compliance.
- Handling Sensitive Information: Ability to manage confidential data and records to protect applicant privacy and maintain organizational trust.
- Organizing: Ability to maintain accurate records, logs, and documentation to ensure efficient workflow and compliance.
Supplemental Information
- Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
- Please note, a position's eligibility for remote and/or hybrid work is established by agency management and is subject to change at their discretion, at any time and for any reason.
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment