DEPT OF JUVENILE CORRECTIONS

Our vision is to make Arizona’s community safer by delivering effective rehabilitative services to the young people entrusted to our care.
The mission of the Arizona Department of Juvenile Corrections is to provide the young people in our care with evidence-based rehabilitative services that enhance their well-being and equip them with the skills and resources they need to thrive as successful members of society.

CLINICAL CARE SPECIALIST

Job Location:

Address: Adobe Mountain School/Health Bureau
2800 W. Pinnacle Peak Road
Phoenix, Arizona 85027

Posting Details:

Salary: $45,500 - 52,000 

Grade: 19

Closing Date: 05/18/2026

Job Summary:

The Arizona Department of Juvenile Corrections (ADJC) is seeking a Clinical Care Specialist to play a vital role in supporting the daily operations of the healthcare unit within a youth correctional facility. This position serves as a key link between healthcare providers, nursing staff, and youth residents to ensure that all medical and mental health needs are met efficiently and confidentially.

Job Duties:

Healthcare Request Management: Collect and review daily healthcare requests submitted by youth residents. Route and schedule requests appropriately to nursing or medical staff for evaluation and follow-up.

Scheduling and Coordination: Schedule on-site and off-site medical, dental, and mental health appointments. Coordinate
transportation and security arrangements as needed, ensuring timely access to care and compliance with facility procedures.

Clinical Support: Obtain and document youth vital signs (temperature, pulse, respirations, blood pressure, oxygen saturation, and weight) to assist nursing and provider evaluations. Prepare exam rooms and support medical staff during patient visits when required.

Health Record Maintenance: Maintain accurate and up-to-date youth health records in both electronic and paper formats.
Ensure all documentation is complete, confidential, and compliant with HIPAA and facility policies.

Administrative Duties: Track appointment outcomes, follow-up visits, and treatment compliance. Organize and file medical information to support continuity of care, including scanning of records in the electronic health record.

Communication and Collaboration: Serve as a communication liaison between healthcare staff, correctional officers,
parents/guardians, and youth. Maintain professionalism, confidentiality, and cultural sensitivity in all interactions.

Compliance and Safety: Adhere to infection control standards, facility policies, and ethical guidelines. Participate in mandatory safety and security training relevant to a correctional healthcare environment.

Other responsibilities as assigned, including but not limited to ordering and stocking supplies and ensuring that quality metrics are adhered to and managing procurement functions.

Knowledge, Skills & Abilities (KSAs):

Clinical Fundamentals: Understanding of basic anatomy and physiology to accurately record vitals like blood pressure, pulse, and O2 saturation. HIPAA 7 Privacy Laws: Deep knowledge of medical confidentiality, specifically how to apply to minors and the additional layers of privacy required in a correctional setting.
Medical Terminology: Familiarity with diagnostic codes, medications, and clinical jargon to accurately route health requests to the right provider.
Correctional Protocols: Understanding the chain of command within a secure facility and the specific safety regulations (e.g., tool counts contraband prevention).
Electronic Health Records (EHR): Proficiency in navigating digital charting systems to ensure continuity of care.

Triage Prioritization: The ability to review multiple healthcare requests and route to the appropriate discipline.
Logistical Coordination: Skill in “complex scheduling: coordinating with security for an escort and transportation for off-site visits.
Technical Clinical Skills: Accuracy in using manual and digital sphygmomanometers, thermometers, and pulse oximeters.
Bilingual Communication: If applicable, the ability to interpret medical needs for ESL (English as a Second Language) youth to ensure no symptom is “lost in translation.”
Administrative Organization: High-level scanning, filing, and tracking of "pending" outside records to ensure the doctor has all the facts during an exam.

De-escalation & Composure: The ability to remain calm and professional if a youth becomes