Assistant Store Manager, Patagonia

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

As the Assistant Manager, you recruit, coordinate, motivate and lead a team in one of Patagonia’s retail stores. You maintain your store as a hub for environmental activism, sport and positive vibes. You act as an ambassador for Patagonia in your business community. You positively network across stores and channels while thinking of ways to support the broader success of retail. You ensure that our customer-service experience is best-in-class: consistent, authentic, engaging and aligned with Patagonia’s core values. You lead by example and inspire your team to live Patagonia’s mission, both in the store and in the community.

 

You are an accessible, transparent and supportive leader, and you act as an entrepreneur for your store using Patagonia’s mission and core values as your compass. You coach your Team Leaders on their communication and ownership skills support a steady feedback loop and work to develop your Assistant Store Manager successor. You recruit and hire people who are passionate about the planet. You spend significant time on the sales floor and lead by example. You educate your team on environmental campaigns and local initiatives.

 

Job Specifications:

• Starting Wage: $25.00/hr - $28.04/hr  

• Employment Type: Year Round (11-month)  

• Shift Type: Full Time hours available

• Minimum Age: At least 18 years of age  

• Housing Availability: No 
   

 

Job Responsibilities: 

CUSTOMER SERVICE THAT IS NOT BOUND BY CONVENTION

• You empower the staff to offer outstanding service through consistent personal examples and encouragement.
• You offer proactive coaching (both constructive and complimentary) to continually elevate customer service.

 

BEING BUSINESS-MINDED

• In conjunction with your Store General Manager, you strategize to meet expense and profit goals for the store.
• You have a keen eye for the look and feel of your store and know that powerful visual merchandising, good habits, store
• cleanliness and maintenance all support a strong business.

 

DEVELOPING LEADERSHIP

• You hire with a focus on diversity and include staff who represent the community where your store is located.
• Your staff never have to guess how they’re doing since you provide ongoing feedback, coaching, training and
• acknowledgment.

 

BEING ACTION-ORIENTED, TAKING INITIATIVE AND DELEGATING

• You partner with the In-Store