Sr. Product Training Consultant

Alternate Locations: Hartford, CT (Connecticut); Greensboro, NC (North Carolina); Radnor, PA (Pennsylvania); Work from Home

 

 Work Arrangement:

Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace.

 

Relocation assistance:  is not available for this opportunity.

 

Requisition #: 74329

 

The Role at a Glance

 

As a Sr. Product Training Consultant - Life & Long-term Care Insurance, you will develop, implement and evaluate training plans and programs to ensure organizational readiness for Life and MoneyGuard product distribution organization. Additionally, you will provide subject matter expertise and direction on projects and initiatives for the training organization. 

 

What you'll be doing

 

• Conducting new product training and ongoing product training to deepen product expertise and sales positioning within the internal and external teams (internal and external wholesalers, inbound team, UWNB team, Investment desk, retention team, home office support teams – CSG, SM, Operations, Life Solutions).
• Acting as the subject matter expert to be leveraged during new hire training for product knowledge.
• Leading new product training for external partners use (live with select national exposure, video recordings, webinars, ONEmeeting product launches).
• Focusing on the expected outcomes, based on the audience’s prior skills, experience, expectations and needs, and design a curriculum that aligns with ISD sales strategy based on the available technology, budget and time.
• Creating approved training materials for use both internally and externally (training videos, workbooks, product ppts, Allego training videos).
• Conducting thorough research, boasting good analytical skills and displaying ability to synthesize information from various sources to translate into sales training.
• Aiding sales managers in evaluating wholesalers’ knowledge regarding product and effective sales positioning (knowledge checks, assessments, translation exercises).
• Gathering VOC from wholesalers and customers to deliver successful product trainings that aligns with the sales goals of the organization (task force meetings).
• Partnering with Competitive Intelligence organizations, product manufacturing, and sales leadership to understand the landscape and to train to the strengths of Lincoln’s market position in alignment with the channels’ strategies.
• Leading the ongoing process to determine tools and training needed to be success in the marketplace.
• Managing small team of training specialists responsible for assisting in the training of ISD salesforce.

 

What we’re looking for

 

• 5-7+ years experience in Life Insurance and/or Long term care training that directly aligns with the specific responsibilities for this position
• Bachelor's degree or equivalent work experience 
• Technical knowledge of life insurance and long-term care insurance products
• Strong interpersonal and relationship management skills
• Effective verbal and written communication skills
• Ability to adapt quickly in a changing work environment
• Design It and/or WinFlex knowledge preferred

 

Application Deadline

 

Applications for this position will be accepted through May 13, 2025, subject to earlier closure due to applicant volume

 

 

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

 

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

• Leadership development and virtual training opportunities

• PTO/parental leave

• Competitive 401K and employee benefits

• Free financial counseling, health coaching and employee assistance program

• Tuition assistance program

• A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

• Effective productivity