FSM OverIT Solutions Architect, Senior Manager

Industry/Sector

Power and Utilities

Specialism

Functional & Industry Technologies

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Field Service Operations team you will lead the design, implementation, and enhancement of OverIT Solutions for clients across various sectors. As a Senior Manager, you will serve as a strategic advisor, leveraging your knowledge to drive project success while fostering top-performing teams and maintaining operational excellence. This role offers the chance to innovate processes, deepen client relationships, and contribute to the growth of the Power & Utilities sector.

Responsibilities

- Refine processes to enhance operational effectiveness and client satisfaction

- Build and maintain sturdy relationships with clients in the Power & Utilities sector

- Innovate solutions to meet evolving client needs and industry trends

- Confirm adherence to professional standards in project delivery

- Drive continuous improvement initiatives to enhance service offerings

What You Must Have

- Bachelor's Degree

- At least 7 years of experience

What Sets You Apart

- Master's Degree in Information Technology, Computer Science, Computer and Information Science, Computer Engineering, Engineering preferred

- Proven experience in leading consulting engagements on the OverIT Solutions software platform

- Demonstrating subject-matter knowledge in Power & Utilities sector

- Managing project economics including budgets and resource planning

- Communicating effectively with both business and technical stakeholders

- Building and leveraging client relationship networks

- Encouraging innovation and diverse viewpoints in teams

- Providing coaching and support to less-experienced staff

- Contributing to a positive working environment

Travel Requirements

Up to 60%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the