Service Validation & Labor Time Technician

ABOUT SLATE

At Slate, we’re building safe, reliable vehicles that people can afford, personalize and love—and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them.

WHO WE ARE LOOKING FOR

Slate is looking for a highly skilled, experienced Service Validation & Labor Time Technician to join our Service Engineering team.  Reporting to the Service Engineering Manager, this role will solely be responsible for on-vehicle development of removal and installation procedures, time studies, and validation of draft and finalized service procedures, diagnostic troubleshooting procedures, and diagnostic scan tool content.

This position will be an on-site role located in Troy, Michigan.  The ideal candidate will have previous automotive OEM / supplier technician experience with a focus on time study creation and documentation, requiring strong automotive technical knowledge with a focus on EV high voltage repairability.

Must have a valid driver’s license with a clean driving record.

WHAT YOU GET TO DO

• Create repair procedures and time study allowances across all vehicle commodities (Body, Interior, Chassis, Electrical, Propulsion, Restraints).

• Detailed time allowance tracking for all vehicle repair procedures with documentation in approved time-tracking system software. 

• Create time studies as needed for Technical Service Bulletins, Recalls, and Accessory installations.

• Work jointly with Slate service partners to maintain a labor time guide with detailed change management tracking.

• Validate customer-facing service removal and installation procedures and diagnostic troubleshooting trees on-vehicle through multiple vehicle development milestones up to and after production.

• Validate diagnostic scan tool content and FOTA updates through all vehicle milestones and post-production.

• Identification of repair efficiency opportunities.

• Review and respond to field inquiries on time study allowances and restudy requests as needed.

• Work with cross-functional teams to coordinate test timing and planned workload.

• Support validation of special service tool development with on-vehicle testing. 

• Special tool identification and fastener torque specification escalation with Engineering.

• Support plant repair bay problem resolution found during vehicle builds.

• Support Field Technical Support team service issue escalations as needed.

WHAT YOU BRING TO THE TEAM

Required Qualifications (must possess at least one of the following)

• Completion of an Associate’s degree from an accredited college or university.

• Completion of an Automotive Vocational Program from an accredited automotive training institution.

• ASE Master Technician Certification.

• Master Technician Certification from an automotive OEM.

Experience

• 8+ years of experience as an automotive technician, preferably with Hybrid or Electric Vehicles.

• Hands-on experience working on high voltage electric vehicles and systems, including high voltage diagnostic troubleshooting, testing, and knowledge of the ecosystem.

• Previous experience with an automotive OEM is preferred.

Technical Knowledge, Skills, and Abilities

• Knowledgeable and experienced with Automotive OEM time study procedures and documentation.

• Proficient in reading electrical schematics and understanding basic electrical theory.

• Proficient in vehicle diagnostics and ECU troubleshooting on CAN and LIN buses.

• Proficient in operating and maintaining various hand tools, power tools, shop equipment, and shop tools.

• Knowledgeable regarding Health and Safety protocols.

• Previous experience with CAD and Polarion is preferred.

• Previous experience with regulatory requirements is preferred.

• Creative problem solver that can create simple solutions to complicated problems.

• Excellent attention to detail, organizational skills, and time management.

• Excellent written and oral communication skills with an emphasis on technical content and the ability to participate in presentations.

• Ability to collaborate and remain calm and professional in a fast-paced, team environment.

• Strong computer proficiency, including Microsoft Office (Outlook, Teams, Wor