MLS 2 - Product Quality Control (Days) (48204)

PRINCIPAL ACCOUNTABILITY

The Medical Laboratory Scientist 2 reports to the Manager or Assistant Manager of Product Quality Control. This position participates in all activities in the Product Quality Control department to include but is not limited to:

• Supports Carter BloodCare’s (CBC) vision, mission and core values
• Maintains compliance with CBC attendance policies and department schedules, as outlined in the CBC Employee Handbook
• Performs testing and services associated with assigned departmental duties. These duties are in the scope of complexity according to accrediting agencies
• Participates in competency, proficiency, and educational opportunities
• Participates in educational instruction of students/employees and competency evaluations of employees

By accomplishing these duties, the MLS 2 ensures that daily operations in the Product Quality Control laboratories meet and follow all established guidelines, provide excellence in service, and meet the needs of all customers.

Regular full-time attendance is required during normal working hours

EDUCATION

• Bachelor’s of Science Degree, or related field
• MLS (ASCP) or equivalent certification, required

EXPERIENCE

• Minimum of 2 years of laboratory services, required

SKILLS AND KNOWLEDGE

• Strong working knowledge of blood bank policies and procedures, required
• Detailed problem-solving skills; Ability to provide instruction to customers based on the problems presented and provide options for corrective action and proper documentation of the problem and resolution
• Ability to concentrate, understand complex problems, and collaborate and explore alternative solutions; Ability to organize thoughts and ideas into understandable terminology
• Ability to understand, remember, communicate, and apply oral and/or written instructions or other information; Ability to understand and follow basic instructions and guidelines
• Extensive mathematical ability is required, including familiarity with laboratory mathematics and computers; Ability to compute, analyze, and interpret numerical data for reporting purposes
• Effective organizational skills with the ability to organize and prioritize workload, pay attention to detail, and show consistent follow-through with a commitment to excellence
• Ability to multitask effectively, establish appropriate priorities, recognize and do what needs to be done without direction, ensure that work is completed efficiently, and supports teamwork and cooperation with co-workers and peers
• Ability to communicate with individuals utilizing telephones, computers, or other electronic devices; Ability to hear and speak effectively on the phone and to use a computer or other electronic device, required
• Ability to communicate and interact effectively with others (i.e., internal & external clients, co-workers) in a clear, understandable, and professional manner (written & oral) at all times and displays comprehensive reading skills
• Ability to express or exchange ideas by means of the spoken word, communicate orally with others accurately
• Ability to make decisions that have a significant impact on the department’s credibility, operations, and services
• Strong customer service skills and use appropriate interpersonal styles to establish effective relationships with customers (internal & external) and interact with others in a way that promotes openness and trust and gives them confidence in one’s intentions