Processing Specialist/Data Entry

Department: Customer Service

Employment Type: Permanent - Full Time

Location: Orlando, FL

Reporting To: Jeni Martin

Compensation: $16.00 / hour

Description

Our StoryImagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What's in Store
Davies is looking for an experienced Processing Specialist (Data Entry) to join our growing team! As a Processing Specialist, you will assist the claims departments with general clerical functions. Reporting to the Processing Supervisor, you will open and scan mail documents, including “attaching” scanned documents in the claims system. This role is a full-time, in-office position in the company’s Maitland, Florida office.

Key Responsibilities

• Accurately entering data from provider bills in a computer system
• Opening and scanning of incoming mail documents to folders in the system
• Attaching scanned PDF documents to the claim system determining appropriate claim, attachment type and subject text per specific protocol
• Entering claim report data to the system as reported by the client over the phone
• Opening and scanning of incoming mail documents
• Handling outgoing mail process via mail machine
• Perform other duties as assigned

Skills, knowledge & expertise

• Typing speed of at least 45 wpm; 10-key by touch
• Good computer skills and general office experience
• Good written and verbal communication skills conducted in a timely manner with diverse audiences
• Ability to multi-task and prioritize in a fast-paced, dynamic work environment
• Good team player with interpersonal skills

Benefits

BenefitsAt Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

 Diversity and InclusionDavies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.