Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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MAIN JOBOBJECTIVE

Assist Store Manager in management and daily operation of the store, including sales, customer service, operations and administration, communication, marketing and merchandising. Ability to assume the responsibilities of the Store Manager in his/her absence.

ESSENTIALJOBRESPONSIBILITIES

SALES GENERATION

• personalandstoresalesgoals
• inthetracking,monitoring,andcommunicationofbusinessresults
• anelevatedlevelofsalesandserviceispracticedbyallassociates;leadbyexample
• todeveloppersonalsalestechniquesandassistinthedevelopmentofassociates’salestechniquestomaximizesales
• allsalesrelatedpoliciesandproceduresaremaintained
• anin-depthknowledgeofthemerchandise,anddevelopproductknowledgeamongsellingstaff
• a keeninterestinthefashionindustryandmarkettrends

CUSTOMER SERVICE

• allassociatesprovidethehighestlevelofcustomerservice
• andmaintainrepeatclientelebyutilizingpersonalclientbookandassistingstaffwithutilizingtheirclientbooks
• allclientproblemsandcomplaintsquicklyandeffectively
• salesassociateswithvariouscustomerserviceissues(i.e.dissatisfiedcustomers,returns,defectivemerchandise)

OPERATIONS

•  with  store  manager  in  areas  of  risk  management,  physical  security,  store  cash  controls,  and  inventorymanagement
• andassistinstafftraininginallareasofappropriateregisterusageandmaintenance
• andproperlyexecuteallmanagementregister functions
• ininventories
• andexecutecashcontrolproceduresincluding:bankdeposits,safefunds,pettycash
• applicableforOffsitedrivers:ResponsiblefordrivingproducttoandfromtheOffsite