Senior Manager, Corporate Events and Incentives

Lead, execute and deliver world class and globally consistent event experiences for Gartner associates across multiple internal events. 

Justification:

Support the Corporate Events team with the management of the attendee experience, logistics and financial management of events. Team management of Corporate Events team members.

Primary Responsibilities:

Support the delivery of Corporate Events & Incentives ranging from 15 person VIP programs to large 2,000+ person events

Event Planning & Logistics: 

• Understand each Business Units’ objectives to create events to deliver on their Mission Critical Priorities
• Plan, manage and execute various elements of the event on-site – including, but not limited to: 
• Collaboration with Global Registration team on registration experience pre-event and on-site
• Hotel specifications, menus, audio/visual specifications, evening and special event experiences, and on-site logistics
• Oversee travel, transportation and hotel arrangements for attendees and staff for events
• Maintain global relationships with Registration vendor, Travel booking vendor, DMCs, Signage vendors, and Security vendors on best practices and processes for seamless execution across the entire Corporate Events portfolio
• Collaboration with creative services partners and other event partners on the production of onsite signage and branding and ensure accuracy of all collateral
• Management of event resourcing and scheduling for Gartner Event Staff, Gartner IT, Freelancers and Vendors
• Lead, communicate, and collaborate across external partners & internal staff - inspire confidence & excitement, and be a guardian of the event brand to ensure seamless delivery of overall experience, event vision, and objectives  
• Lead site visits for Gartner Event Staff, Business Unit Staff and vendors

Budget Management: 

• Effective financial management including budget creation, cost negotiation and accurate management and expense tracking as it relates to the overall event budgets up to 15M 

Global Consistencies and Team Management: 

• Leadership of logistics team members to ensure flawless execution of Corporate Events & Incentives 
• Responsible for training new associates and influencing existing team members
• Constantly evaluate the event experience, feedback and results and implement changes accordingly.
• Communication and collaboration across Events team and event partners to ensure effective implementation of the processes and sharing ideas from Client events.
• Strong executive presence and ability to interact effectively with Senior Management and C-level audiences
• Implement and maintain a globally consistent standard for all Corporate Events
• Oversee freelancers / temporary help / interns at events and in the office
• Proactively identify operational challenges and potential process improvements, in relation to event logistics and contribute to the process of enhancing event features and activities across the attendee experience

Expected Results:

• Flawless client experience
• Build and maintain excellent working relationships
• Global operational effectiveness (scalable and consistent processes)
• Engagement of external partners and local teams
• Achievement of financial objectives

Key Contacts:

• Internal: Gartner Executives, Sales, Marketing / Corporate Communications, HR, Production & Services, Research, IT, and other Event production colleagues
• External: Hotels, Event Venues, Restaurants, Convention Centers, and event vendors

Education:

• Bachelor’s degree preferred

Professional Experience:

• 8-15 Years of Event Operations Experience
• Project Management Experience 
• Proven Venue Management Experience
• Proven Budget Management Abilities
• Contract Negotiation and Supplier Management/Review

Key Competencies/ Knowledge, Skills & Abilities:

• Strong Client focused/ Customer Service Skills
• Strong Organizational Skills
• Fully competent in Microsoft office, especially Excel
• Strong Oral & Written Communication Skills
• High sense of urgency & Decisive
• Collaborative

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