Information Technology Analyst (Sr) (Cleared) SIOF-ITA

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring for an Information Technology Analyst to support the National Geospatial-Intelligence Agency. Prioritize user requirements, initiate and oversee system upgrades, evaluate existing and research new tools. Work with management to make recommendations and identify the goals necessary to improve customer productivity, security, and output. Set up and configure various servers and workstations. Support and manage cloud-based services. Troubleshoot and fix computer problems. Conduct and maintain IT test environments. Prepare training materials and conduct training sessions for end users and customers.

Responsibilities:

• Prioritize user requirements, initiate and oversee system upgrades, and evaluate existing and research new tools.
• Work with management to make recommendations and identify the goals necessary to improve customer productivity, security, and output.
• Set up and configure various servers and workstations.
• Support and manage cloud-based services. Troubleshoot and fix computer problems.
• Design, analyze, and implement efficient IT systems within clear environments.
• Prepare training materials and conduct training sessions for end users and customers.
• Understand business and technology needs. Leverage technical solutions to meet organizational needs. Implement functional and cost-efficient IT systems.
• Gather feedback from end users about system performance.
• Develop and analyze functional specifications.
• Plan and oversee projects (e.g., upgrades, hardware/software installations).
• Coordinate developers to build and implement technology solutions.
• Integrate multiple systems and reconcile needs of different teams.

Location: On-site in Springfield, VA

Requirements

8-10 years of experience in the following technical and soft skills:

Technical Skills & Experience:

• System Administration – Experience in setting up, configuring, and managing servers and workstations.
• Cloud Computing – Proficiency in supporting and managing cloud-based services.
• IT Troubleshooting – Strong ability to diagnose and resolve computer hardware, software, and network issues.
• System Integration – Experience in integrating multiple IT systems and aligning them with business needs.
• Project Management – Ability to plan, oversee, and execute IT projects, such as system upgrades and software installations.
• Business Analysis – Understanding of business and technology needs to align IT solutions with organizational goals.
• Functional Specifications – Ability to develop and analyze IT functional requirements and specifications.
• Security Awareness – Knowledge of security best practices and compliance measures in IT environments.

Soft Skills & Other Requirements:

• Communication & Collaboration – Ability to work with management, developers, and end users to improve IT systems.
• Training & Documentation – Experience in preparing training materials and conducting training sessions for users.
• Problem-Solving – Strong analytical skills to evaluate existing tools and research new solutions.
• User-Centered Approach – Ability to gather feedback and continuously improve system performance.
• Cost Efficiency – Experience in implementing functional and cost-effective IT solutions.

Clearance: Active DoD TS/SCI with ability to take and pass CI Polygraph

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our em