Human Trafficking Clinical Coordinator

Company Description

Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.

Job Description

POSITION SUMMARY

The Human Trafficking Coordinator (HTC) will be responsible for coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met, coordinating follow-up appointments and referrals for patients to specialists and community-based services as needed, and coordinating internal Human Trafficking Hospital Program monthly meetings.

Principal Duties:

1.   Meet with patients and patient families to ensure their needs are being met.

2.   Do daily rounds to the Emergency Department, Behavioral Health, OB/GYN, and Ambulatory units to review patient charts and coordinate with healthcare providers to flag indicators of trafficking conduct in- depth, relationship-based patient assessments for sex and/or labor trafficking.

3.   Coordinates patient care plans by liaising with all necessary care providers and medical professionals to ensure patients’ needs are met.

4.   Ascertains patients’ post-discharge needs, coordinate patients’ follow up appointments, and connect patients to appropriate specialists and community-based providers.

5.   Coordinate internal Human Trafficking Hospital Program monthly meetings, develop meeting minutes, and follow-up on next steps and outstanding logistical programmatic steps.

6.   Work with the Human Trafficking Hospital team to revise screening, identification, treatment, and referral workflow in 5 units of the hospital.

7.   Attend target departmental meetings and stay up to date on all business initiatives related to the Human Trafficking Hospital Program.

8.   Collect and input patient data, insurance information and financial information into computer system.

9.   Responds to needs of all crisis line callers in an appropriate manner in accordance with written procedures.

10. Accurately assess lethality and initiate appropriate intervention with suicidal callers.

11. Provides crisis callers with accurate information and make appropriate referrals.

12. Appropriately triage patients on arrival and prioritize and process cases in an efficient, courteous manner.

13. Accurately identify and differentiate immediate crisis and underlying pathology.

14. Assess the problems and provide emotional support to patients in crisis, while setting limits.

15. Conduct empathetic objective interviews with psychotic patients. Approach depressed and/or suicidal patients in a non-threatening and supportive manner, demonstrating empathy while maintaining a therapeutic relationship.

16. Obtain pertinent information from involved individuals while assessing a patient who is on an ECP; provide accurate information to individuals who have filed an ECP.

17. Assess the potential for violent behavior and respond appropriately to assure the safety of patient and staff; de-escalate volatile situations according to written procedures.

18. Assist in the management of stretcher patients, including changing sheets, taking specimens to lab, obtaining lab results and documenting observations of restrained patients.

19. Collaborate with physicians and nursing staff in all aspects of patient care and appropriately consult with physician regarding case management.

20. Provide clear follow-up instructions to patients and their families to assure compliance with treatment plan.

21. Document demographic and clinical information in the clinical record and complete all paperwork related to case management in accordance with quality assurance standards and written procedures.  Write concise, coherent, and accurate clinical summaries.

22. Accurately identify and document patients’ chief complaint and precipitating events.

23. Document clear psychosocial history of each patient.

24. Obtain collateral information from families, care providers and significant others when necessary.

25. Make appropriate disposition plans with psychiatrist and other agencies to assure continuity of care.

26. Obtain pertinent clinical information from substance abuse patients, assess motivation for treatment and potential for withdrawal reaction.  Recommend treatment plan based on assessment.

27. Correctly identify types of visits and catchment areas and completes central log, Kardex and billing