Sr. Director, IT Operations

About Anaconda

Be at the center of AI

With more than 45 million users, Anaconda is the most popular operating system for AI providing access to the foundational open-source Python packages used in modern AI, data science, and machine learning through a seamless platform. We pioneered the use of Python for data science, championed its vibrant community, and continue to steward open-source projects that make tomorrow’s innovations possible. Our enterprise-grade solutions enable corporate, research, and academic institutions around the world to harness the power of open source for competitive advantage, groundbreaking research, and a better world. To learn more visit https://www.anaconda.com.

Here is why people love most about working here: We’re not just a company, we’re part of a movement. Our dedicated employees and user community are democratizing data science and creating and promoting open-source technologies for a better world, and our commercial offerings make it possible for enterprise users to leverage the most innovative output from open source in a secure, governed way.

Summary

Anaconda is seeking a talented Sr. Director, IT Operations to join our rapidly-growing company. This is an excellent opportunity for you to leverage your experience and skills and apply it to the world of data science, artificial intelligence, and machine learning. 

What You’ll Do:

• Develop and implement IT operations strategies that support business goals and enhance operational efficiency.
• Establish IT governance frameworks, policies, and best practices to optimize service delivery and ensure compliance with industry standards.
• Collaborate with senior leadership to align IT initiatives with organizational priorities.
• Evaluate and implement emerging technologies to drive business transformation and digital innovation.
• Oversee IT infrastructure
• Lead IT service management (ITSM) efforts, ensuring SLAs, uptime, and performance metrics are met.
• Manage IT asset lifecycle, capacity planning, and disaster recovery strategies
• Partner with security teams to implement robust cybersecurity strategies, protecting data and systems from threats.
• Ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, SOC 2) and industry best practices.
• Drive risk management initiatives and implement security controls to safeguard IT assets.
• Manage IT budgets, optimize costs, and ensure ROI on IT investments..

What You Need:

• Bachelor's degree in Information Technology, Business Administration, or related field; Master's degree preferred
• Proven experience in IT management and procurement roles, with at least 5 years of relevant experience.
• Experience with Atlassian tools such as Jira Service Desk, Jira Software, and Confluence.
• Demonstrated leadership abilities, with a track record of effectively leading teams and driving results.
• Familiarity with procurement best practices, contract management, and supplier relationship management
• Knowledge of relevant regulations and compliance requirements in IT and procurement.
• Analytical mindset with the ability to identify opportunities for process improvement and cost optimization
• You embody our values of Clarity, Care and Candor
• You care deeply about fostering an environment where people of all backgrounds and experiences can flourish

What Will Make You Stand Out:

• Experience with cross-company Gen AI transformation initiatives
• Experience managing cross-functional stakeholders as a part of a PMO (management consulting, etc.)
• Experience working in a fast-paced startup environment
• Experience working in an open-source, AI, or data science-oriented company

• Experience working in a fast-paced startup environment
• Experience working in an open-source, AI, or data science-oriented company

Why You'll Like Working Here:

• Unique opportunity to translate strong open-source adoption and user enthusiasm into commercial product growth