Loan Modification Assistant

Description

At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. We offer competitive compensation packages, comprehensive health benefits, and abundant opportunities for professional development and growth.

It's no wonder we have been recognized as one of the "Best Places to Work" in Idaho for a decade. Join us and be part of a vibrant, entrepreneurial organization that makes a meaningful impact on the lives of Idahoans.

In this role, you will have the following responsibilities:

Loan Administration/Customer Service:

• Process daily incoming returned documents.
• Sort, track and monitor incoming mail.
• Review incoming documents for accuracy.
• Organize outgoing documents for both borrowers and other agencies.
• File and monitor documents both incoming/outgoing.
• Track required insurance product, ensure receipt from title companies.
• Respond to general customer inquiries from other departments.
• Supporting Modification Team Specialist’s as needed.
• Facilitate document workflow as needed.

Reliability & Engagement:

• Maintains good attendance and punctuality.
• Responsible for adhering to work schedules and ensuring that supervisor is apprised of any schedule changes due to unforeseen appointments or schedule conflicts.

Personal Development:

• Participates in training and other educational classes that will benefit the Association and the individual as it relates to the job.
• Is a team player and works toward Association goals.

May perform other additional duties and responsibilities as assigned.

Requirements

Position qualifications are the following:

• 1-2 years of experience in office administration and residential real estate lending preferred.
• Loan servicing or a combination of education and experience in related fields which clearly demonstrates a thorough understanding of the functions listed above preferred.

Please note that the above description does not cover all job duties. Qualified candidates must be able to perform essential functions with or without accommodations.

We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace.