Preventative Maintenance Technician

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD!  This is our purpose.  Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS!  It’s that simple.  If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!  Apply today and be part of the ‘Bou Crew!

This position supports stores located throughout the Twin Cities metropolitan area and surrounding suburbs. Only candidates residing within the local area will be considered.

Position Mission: The Preventative Maintenance Technician is responsible for providing the service and support necessary to maintain equipment for 45-65 retail coffeehouses in a first-class condition through preventative maintenance installations and repair support. 

You will thrive in this role by anticipating and troubleshooting the equipment as necessary to provide a quality product in our coffeehouses. You will be successful in this role if you are eager to learn new things through proactive planning, problem solving, attention to detail, and ability to work independently. This position requires 60-70% travel.  

Core Responsibilities:  

Perform preventative maintenance on equipment within Company-owned retail coffeehouses 

• Complete regularly scheduled preventative maintenance on equipment including espresso/brewing, HVAC and refrigeration. This includes, but is not limited to: 

• Responsible for independently managing scheduling based on needs of the business 

• Tracking and maintaining equipment data 

• Evaluate equipment to assess for repairs or replacement as needed 

• Provide trouble shooting support for store operations on equipment issues 

• Provide direct service support to the retail stores for repair and maintenance needs for day-to-day operations as well as emergency needs 

• Install and de-install equipment 

• Coordinate repairs through 3rd party service providers identified during scheduled maintenance 

Identify repair trends and issues through partnership with Store Operations leadership 

• Report issues and finding to Facilities leadership to identify next steps 

• Adapt communication to the store leadership to ensure partnership is effectively maintained 

• Constructively address problems and issues as they arise to find acceptable and practical solutions based on knowledge of the company's best practices 

Inventory control and management 

• Transport products as needed to and from supplier, storage and coffee house. 

• Maintain spare parts inventory and orders parts as required 

Skills and Qualifications:  

• Must be able to c