Chief of Staff: City Council District 4

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, BALTIMORE CITY COUNCIL, DISTRICT 4

CHIEF OF STAFF - COUNCIL TECHNICIAN

SALARY RANGE: $76,299 - $122,078

STARING SALARY: $76,299 - $99,188

HOURS: 9am – 5pm, Staff work from office (either City Hall or district office) four days a week, with one work-from-home day

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. 

SUMMARY OF POSITION

The Chief of Staff is responsible for managing the day-to-day operations of the district office, advancing the Councilmember's legislative and policy priorities, coordinating community engagement efforts, and ensuring high-quality constituent services.

The Chief of Staff serves as a key liaison between the Councilmember, City agencies, community organizations, constituents, elected officials, and other stakeholders. The position requires strong leadership, political acumen, communication skills, and the ability to manage multiple priorities in a fast-paced environment. The incumbent works independently under the general direction of the Councilmember and regularly represents the Councilmember at meetings, hearings, community events, and other public functions.

SUPERVISION

Supervision Received:
Works under the general supervision of the Councilmember.

Supervision Exercised: Supervises two staff members and may oversee interns and volunteers.
 

ESSENTIAL FUNCTIONS

Office Management

• Manages the day-to-day operations of the Council office, including establishing priorities with the Councilmember, leading staff meetings, coordinating office activities, maintaining the Councilmember's calendar, and ensuring efficient office operations.
• Supervises office staff and may assign, prioritize, and review the work of support staff, interns, volunteers, and other personnel; supports employee development and team effectiveness.
• Oversees office administrative functions, including budget and expense management, personnel-related matters, participation in budgetary hearings, and coordination with City administrative departments.
• Maintains constituent databases, records, and other information systems.
• Performs related administrative and operational duties as assigned.

Legislative and Policy Leadership

• Assists with legislative functions, including researching issues related to Council bills, resolutions, state and federal legislation; drafting legislative proposals; reviewing agenda items; and providing policy recommendations.
• Leads and coordinates policy initiatives and legislative priorities on behalf of the Councilmember, including work with City, State, and Federal partners.
• Researches, drafts, and recommends policy, procedural, and administrative changes to support district and Citywide initiatives.
• Organizes and participates in meetings with Council Members, staff, advocates, government officials, community organizations, and other stakeholders to build coalitions and advance district and Citywide priorities.
• Conducts research, analyzes information, and develops recommendations to support the Councilmember's strategic goals and priorities.

Constituent Services and Community Engagement

• Acts as a liaison between the Councilmember and constituents, community leaders, City agencies, elected officials, business groups, advocacy organizations, and other stakeholders.
• Builds and maintains productive relationships with community organizations, neighborhood associations, government officials, and residents to advance district priorities and improve constituent services.
• Researches, investigates, and resolves constituent concerns, complaints, and service requests involving municipal services and issues affecting the district.
• Attends community association meetings and engages with community leaders, residents, and stakeholders to identify needs, communicate priorities, and strengthen community partnerships.
• Ensures exceptional constituent service and community engagement throughout the district.