Senior Associate - SOC Analyst

 

Location Designation: Hybrid - 3 days per quarter 

 

 

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.  

 

 

New York Life is seeking a skilled and detail-oriented SOC Analyst to join our Security Operations Center (SOC). This position is ideal for professionals with solid experience and a strong background in cybersecurity and information security operations. The successful candidate will be responsible for supporting the detection, analysis, and response to cybersecurity threats, while leveraging enterprise security tools, procedures, and incident response best practices. This role offers opportunities for continued professional development and engagement with advanced security technologies.

 

 

What You'll Do:

• Monitor various security channels (e.g. SIEM, EDR), dashboards, reports, ticketing systems, and communication platforms for potential security events.
• Follow documented procedures to triage security alerts and determine if escalation is required.
• Escalate validated incidents to more senior SOC personnel or Cyber Incident team( Level 3).
• Log and maintain detailed case notes for all investigations in the case management system.
• Assist in identifying false positives and improve detection accuracy under supervision.
• Understand and use AI tools to improve speed of investigation
• Identify AI and Automation use cases to improve the SOC efficiency
• Perform Threat Hunting when necessary
• Gain familiarity with New York Life’s security tools and infrastructure.
• Gain familiarity with normal NYL business practices to assist in determining threat risks
• Mentor, support, and train junior team members.
• Support the SOC team by following established playbooks and runbooks.
• Participate in team reviews and knowledge-sharing sessions to build SOC awareness and skills.
• Support SLA compliance by following timeliness and accuracy standards for investigations.
• Contribute to continuous service improvement by offering feedback on alert quality and response processes.  Identify improvement opportunities.
• Ability to effectively utilize AI and identify improve analysis processes and response times.
• Engage in ongoing learning to develop technical skills and knowledge of cybersecurity threats and defense strategies.

 

 

 

What You'll Bring:

• Minimum of 6 years of experience working as a SOC Analyst.
• Bachelor’s degree in computer science, cybersecurity, information systems, engineering, or related field; or equivalent practical experience.
• Solid understanding of common networking protocols (e.g., TCP/IP, DNS, HTTP) and infrastructure devices (e.g., routers, switches).
• Strong experience working with cybersecurity tools such as SIEM, EDR, SOAR, Phishing Protection/Email Security, (Elastic, Splunk, Qradar, Google SecOps, Palo XSOAR, SentinelOne, Crowdstrike, Abnormal.AI, CISCO Ironport, Proofpoint)
• Experience with runtime security monitoring on modern, containerized workloads (Kubernets, EKS, etc.)
• Strong understanding of cybersecurity concepts such as DLP, IDS/IPS, firewalls, Proxies.
• Solid understanding of Threat Intelligence, IOCs, and Threat Hunting concepts and procedures.
• Strong understanding of cloud infrastructure and services, preferably in AWS and AZURE.
• Familiarity with cybersecurity incident analysis and response frameworks (MITRE ATT&CK, NIST, etc.) and their application to cloud and hybrid environments.
• Foundational understanding of AI concepts such as LLM, Agents, Models.
• Experience with and effectively utilize AI/ML to improve day to day productivity through automation, Agentic or otherwise.
• Excellent verbal and written communication skills.
• Strong desire to build a career in cybersecurity and eagerness to learn new technologies.
• Ability to work in a team environment and f