Manager, Digital Product

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
DDAT Aetna Technology & the Commercial, Network & Provider product management team  is seeking an experienced Product Owner to collaborate closely with delivery teams to implement innovative solutions.  The ideal candidate will excel in product delivery, possess a solid grasp of current technologies, and drive measurable value to the business through execution-focused product management. This role requires strong leadership skills, cross-functional collaboration, and a customer-focused mindset to ensure seamless execution, stakeholder alignment, and continuous improvement of payer-related digital solutions. The candidate should demonstrate exceptional self-leadership, taking initiative, driving decisions with confidence, and fostering a culture of accountability and innovation.

Primary Job Duties & Responsibilities:

• Product Vision and Strategy: Collaborate closely with the Product Manager to define and communicate the product vision and strategy for IT solutions. 

• Market Research: Partner with product manager to conduct market research to identify trends, customer needs, and competitive landscape. 

• Roadmap Development: Work with the Product Manager and other key stakeholders to develop and maintain a product roadmap that aligns with business goals and customer needs. 

• Stakeholder Management: Collaborate with stakeholders to gather requirements, prioritize features, and ensure alignment with business objectives. 

• Collaboration/Facilitation: Work with product managers, UX/UI designers, scrum masters, development teams, business stakeholders, marketing, and third-party partners to ensure successful product delivery. 

• Voice & Champion of Consumer/Client: Methodically drive member/client and product growth by understanding and advocating for consumer needs, fostering engagement, and continuously refining the product based on feedback. 

• Backlog Management: Create, prioritize, and manage the product delivery backlog, ensuring that the development team is working on the most valuable features. 

• User Stories and Acceptance Criteria: Write clear and concise user stories and acceptance criteria. 

• Compliance and Security: Ensure that solutions comply with relevant regulations and security standards. 

• Sprint Planning and Review: Participate in sprint planning, review, and retrospective meetings to ensure continuous improvement. 

• Change Management: Partner with Change Management advisor to develop and implement change management strategies to ensure smooth adoption and integration of new products and features. 

• Training and Support: Partner with other critical stakeholders to provide training and support to users and stakeholders on IT products. 

Education: 

Bachelor's degree preferred/specialized training/relevant professional qualification.

Essential Qualifications and Functions: 

• Education: Bachelor’s degree in computer science, Information Technology, or a related field. 

• Experience: Minimum of 5 years of experience in product management. 

• Technical Skills:  Strong Software Development Knowledge – Understand coding, software architecture, and development processes and ability to adapt to current technologies. 

• Agile Methodologies and Tools: Proficiency in Agile methodologies (Scrum, Kanban, SAFe, etc.) and product/project management tools (e.g., JIRA, Rally, Confluence, Miro, etc.). 

• Communication and Organizational Skills: Excellent verbal and written communication skills, with a strong ability to organize and manage tasks effectively.   

• Problem-Solving: Strong analytical and problem-solving abilities. 

• Leadership: Proven ability to lead cross-functional teams, manage multiple stakeholders, and influence decision-making processes. 

Preferred Qualifications: 

• Certifications: Certified Scrum Product Owner (CSPO) or similar certification. 

• Product Owner Training: Completion of recognized product owner training programs. 

• Industry Experience: Experience in developing technology products for the healthcare in