Senior Director, Digital Engineering (SRE)

Position Overview:  

GEICO is seeking an experienced and visionary SRE Director to join the organization and aid the establishment and growth of the Site Reliability Engineering (SRE) practice for Digital Engineering platforms. As the SRE Director, you will play a critical role in designing and implementing robust systems and processes to enhance the reliability, efficiency, and scalability of Geico’s B2C and B2B web, mobile and enterprise integration platforms with key goals to driving down recovery time objectives & recovery point objectives for consumer, agent, partner, and associate experiences. This role combines technical expertise, leadership, and strategic thinking to drive continuous improvement in reliability and scalability.

 

 

Key Responsibilities: 

Technical Leadership: 

• Provide strategic direction and technical leadership in the design, development, and deployment of a robust, reliable, and scalable digital infrastructure.

• Drive the architecture, design, and optimization of highly available, scalable, and fault-tolerant systems and services supporting the digital engineering team.

 

Team Management: 

• Build and nurture a high-performing SRE team, providing mentorship, coaching, and guidance to foster a culture of continuous learning and improvement.

• Work closely with all GEICO Tech products and platforms to manage, innovate and create new programs, software and analytics that improve the availability, scalability, latency and effectiveness of GEICO products and services.

• Collaborate with cross-functional leaders including product area leads to guide product engineering to build reliable and durable production systems and contribute to the strategic direction of the Tech organization.

 

Collaboration and Communication: 

• Present a reliability vision and strategic recommendations with clarity and concision to stakeholders having varying degrees of SRE fluency.

• Develop and own relationships with technology and business partners.

• Foster effective collaboration and communication across cross-functional teams to align priorities, share best practices, and ensure smooth coordination for incident response, system maintenance, and upgrades.

• Manage department budgets, resource allocation, and vendor relationships to optimize costs and maintain high-quality outcomes. 

 

 

 

Qualifications:

• Master’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Advanced degree preferred. 

• Deep knowledge of SRE practices, methodologies, and principles, along with a solid understanding of web and mobile digital experience technologies, B2B integration approaches, cloud-native technologies, microservices architectures, and deployment strategies.

• Expertise in incident management processes, including creating incident response playbooks, incident triaging strategies, and post-incident analysis to drive continuous improvement in system reliability and availability.

• Experience with infrastructure automation, tooling, and configuration management frameworks (e.g., Kubernetes, Ansible, Terraform, etc.).

• Knowledge of high-performance system architecture, cloud efficiency, observability etc., is strongly desired.

• Excellent leadership and team management skills with a passion for mentoring and fostering professional growth. 

• Strong problem-solving and analytical abilities, with a keen eye for detail and a passion for driving operational efficiency.

• Experience in budget management, resource allocation, and vendor collaboration. 

 

 

Annual Salary

$195,000.00 - $315,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Pla