(fluent Italian) Customer Support Consultant (Romania)

<p><strong>Passionate about the latest trends in Tech?</strong></p><p>Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎</p><p>Excited? Let's see what it takes.</p><p></p><p><strong>What You Will Do:</strong></p><ul> <li>Always be up-to-date with the cutting-edge technology;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Provide omni-channel support via calls, chats and emails;</li> <li>Communicate with developers and other departments of various IT-companies;</li> <li>Become a product expert and constantly grow.</li> </ul><p><strong>Requirements</strong></p><li>Italian level C1 &amp; English B2;</li><li>Experience in the customer support role;</li><li>Analytical mindset, motivated &amp; dynamic;</li><li>Customer oriented and responsible attitude.</li><p><br/></p><p><strong>Will be a great plus:</strong><br/></p><ul> <li>Technical background;</li> <li>Experience with native speakers;</li> <li>International exchange programs participation;</li> <li>Customer service skills and experience.</li> </ul><p><strong>Benefits</strong></p><ul> <li>Fixed schedule (from Monday to Friday, 10am – 7pm);</li> <li>Enjoy working remotely;</li> <li>Competitive compensation;</li> <li>Financial and professional growth;</li> <li>Paid intensive training and trial period;</li> <li>Great management with no bureaucracy;</li> <li>Good bonuses for referring friends (referral program) 🏃🏻</li> <li>Occasional business trips.</li> </ul><p>The cherry on top 🍒 is you’ll get an IT business and support skillset second to none.</p><p></p><p><strong>Who we are?</strong></p><p>SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.<br/>Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills<br/>Visit our website: <a href="http://www.supportyourapp.com/" rel="nofollow noreferrer noopener" target="_blank">www.supportyourapp.com</a></p>