Corporate Senior Network Engineer

<p>At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.</p> <p>When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. </p> <p><strong>Corporate Senior Network Engineer</strong></p> <p><strong>Why We Have This Role</strong></p> <p>Qualtrics is seeking an Corporate Senior Network Engineer to join our IT/Systems organization. Teams at Qualtrics depend on a great network experience to do their jobs.  As we’ve grown, so has the number of offices and people that count on fast, reliable networks throughout our facilities.  As a Corporate Senior Network Engineer, you will lead our efforts to build and maintain the best network experience we can offer our employees. </p> <p><strong>How You’ll Find Success</strong></p> <ul> <li>Our customers, Qualtrics employees, depend on a fast, reliable network to do their jobs. If you’re always thinking about their experience first, and building the network that best serves our customers’ needs.</li> <li>We’ll need scalable solutions to manage our networks, which span multiple countries and many offices.</li> <li>By thinking big, you’ll create solutions that help our customers globally.</li> <li>There’s no substitute for being an expert in the space. You’ll understand the latest and greatest technologies, identify gaps in our existing infrastructure, and develop the strategy that takes our network to where we need it to be.<strong><br/></strong></li> <li>Research the business needs for corporate networking and propose and advocate for the most effective and cost-efficient technology solutions to address those needs.</li> </ul> <p><strong>How You’ll Grow</strong></p> <ul> <li>Be a continuous learner and expand your technical knowledge horizon which will in turn benefit your team and the organization.</li> <li>As our company grows, your opportunities will grow along with them, expanding to new and larger offices.</li> </ul> <p><strong>Things You’ll Do</strong></p> <ul> <li>Build and maintain our global, corporate networks, creating a great experience for our whole team</li> <li>Deploy world-class monitoring so we know about issues before they’re reported to us</li> <li>Stay abreast of industry trends, emerging technologies, and best practices in corporate networking to drive continuous improvement</li> <li>Automate response to corporate network-related incidents, applying best practices of the ITIL framework</li> <li>Be on-call to respond to network outages in different time zones around the globe</li> <li>Research the business needs for corporate networking and propose and advocate for the most effective and cost-efficient technology solutions to address those needs</li> </ul> <p><strong>What We’re Looking For On Your Resume</strong></p> <ul> <li>5+ years of corporate networking experience</li> <li>5+ years of programming experience in the realm of IPAM, network automation, VPN provisioning, or other network related domains</li> <li>First-hand, practical experience with software-defined networking, SASE and MS Azure networks</li> <li>Strong practical knowledge of Meraki products for corporate network operations</li> <li>Strong practical experience configuring, maintaining and troubleshooting corporate wired and wireless networks based on Cisco equipment</li> <li>Practical experience of monitoring network performance and implementing tools for incident prevention through proactive monitoring</li> <li>Experience and strong practical knowledge of Palo Alto firewalls </li> <li>Experience with Network Access Control, with knowledge of Aruba Clearpass a plus</li> <li>Security-first mindset, with demonstrated experience of operating office networks founded upon the Zero Trust concept</li> <li>Customer obsession, with demonstrated focus on delivering excellent and smooth user experience for employees using the corporate network with both corporate devices and BYOD</li> <li>Experience with Apple products on enterprise networks</li> <li>Experience maintaining networks that carry high videoconferencing load</li> <li>Understanding of distributed/redundan