Director, Sales Enablement

Title: Director, Sales Enablement 

Location: United States; East Coast. Preferably local to Cleveland, OH or Atlanta, GA.

Experience: Director Level 

Job Function: Business Transformation 

Employment Type: Full-time  

Industry: Enterprise Software 

Applicants must hold US citizen or US permanent resident status. 

 

About the position  

Create a learning and enablement infrastructure for our pre-sales/customer facing teams in order to build a field team which achieves a quick ramp and time to value for new hires (onboarding), impactful messaging in the market and overall increased throughput in the sales funnel.   

Responsibilities 

• Design and deploy learning initiatives that enable customer-facing teams to achieve their department and individual goals.
• Define strategic vision for deployment of sales enablement best practices - aimed at enabling end-users to add value to every customer-facing interaction.  
• Map Keyfactor’s sales process to our customer’s buying journey to understand and enhance what skills, knowledge, process and tools are required by our pre-sales team to increase velocity and conversion rates at each stage in those processes.
• Design 'always on’ continuous programs that improve effectiveness of the sale – measured by conversion rates throughout our sales funnel.
• Provide SDRs, sales directors and channel team the resources they need to increase efficiency through the sales funnel – including content curation and dissemination, training delivery and overall improvement and consistency in customer-facing messaging.
• Create and manage sales ‘playbooks’ which centralize the typical sales cycle framework and decision trees for sales plays.
• Collaborate closely with product owners, product marketing, revenue operations and sales leaders to reach a group alignment on priorities during build phase. Manage and incorporate feedback loops within leaders across the
• Maintain a high level of usability for end users – content, assets and training are easily accessed and translated into correct behavior in the field.  
• Own the training and implementation of messaging around a new feature
• Define auditing practices – align with sales leaders to ensure that training and that enablement training is put into practice.
• Conduct ongoing analysis and provide to leaders a recommended action plans of the current state of sales efficiency.  
• Develop and maintain a 6 –12 month roadmap of enablement initiatives.
• Design and manage a comprehensive onboarding programs aimed at reducing the time to productivity for new hires.
• Regularly spend time in the field with managers and individual contributors to understand the “reality” and build sales enablement deliverables to meet their needs.
• Have an enthusiastic “roll up your sleeves” mentality and comfortability with ambiguity  
• Team player with strong interpersonal skills and ability to influence groups to a decision point
• Team player with strong interpersonal skills and ability to influence groups to a decision point

Skills and Qualifications 

• 3+ years relevant experience supporting a sales organization
• Excellent communication skills including presenting, editing and facilitating live training sessions
• Excellent program management skills with the ability to manage multiple projects and priorities under tight timelines
• Team player with strong interpersonal skills and ability to influence groups to a decision point
• Have an enthusiastic “roll up your sleeves” mentality and comfortability with ambiguity
• Strong technical acumen, demonstrated ability to learn a technical product and operate in a high-tech environment

Compensation  

Salary will be commensurate with experience.  

Culture, Career Opportunities and Benefits 

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. A few initiatives that make our culture special include:  

• Comprehensive benefit coverage 
• Dedicated employee focused ambassadors via Key Contributor & Culture Committee 
• DIVERSE Commitment  
• Global Volunteer Day 
• Flexible time off