Product Manager - Senior

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Business Banking, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
  Job responsibilities

• Further the end-to-end Deposits Product delivery strategy for Business Banking
• Lead product initiatives and manage the associated risks and controls to ensure cross-team alignment, while maintaining adherence with legal, compliance, and regulatory guidance
• Develop a process to analyze and measure product usage and trends, advise on product gaps and enhancements, and develop long-term product strategy and manage product roadmaps
• Use data to provide recommendations for product and pricing simplification  and support content and delivery for marketing, communications, procedures, and training
• Partner with agility leads, area product owners, and business representatives to deliver expected business outcomes
• Lead commercialization efforts to ensure products and capabilities are ready to be offered to Business Banking clients in close partnership with Field Sales Strategy, Marketing and other key areas
• Collaborate with partners to identify opportunities to increase sales, improve client experience, increase retention and client satisfaction, and deepen BB relationships through product go-to-market and commercialization strategies and formalize feedback loop on products with field teams, including BRMs and CMCs

Required qualifications, capabilities, and skills

• Minimum 8 years of experience with any combination of management consulting, corporate strategy, or product development roles in Financial Services
• Knowledge of Cash Management/Treasury Services
• Bachelor’s Degree required; 
• Excellent problem-solving skills and ability to prioritize issues and analysis; strong organizational skills and detail-orientation
• Ability to analyze business opportunities and create business/project plans that can be executed against with strong business cases
• Excellent interpersonal and influencing skills (both written and verbal); ability to interact with colleagues at all levels and collaborate across teams

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• MBA preferred
• Knowledge of product development processes, project management processes and understanding of product development lifecycle strongly preferred

 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or