Research Manager

Who We Are

DCG is a specialized, evidence-based communications and research firm focused on supporting federal clients with strategic public relations, marketing, outreach, and research and analysis services. With more than 14 years of experience dedicated to delivering innovative solutions in support of federal government campaigns, our focus is to deliver comprehensive communications services through cutting-edge technologies that enrich the lives of Americans. Our mission-driven work has covered critical topics like human trafficking awareness, mental health stigma reduction, suicide prevention, ending homelessness, veteran health, transportation safety, small business resources, and public diplomacy, to name a few. We believe smart communications has the power to change lives and this work is our passion.

Position Overview

DCG is seeking an experienced Research Manager to lead international research projects. As part of DCG’s growing Research practice, the Research Manager will work as part of a dynamic team overseeing quantitative and qualitative public perceptions research projects in more than 130 countries worldwide. This position will engage in all aspects of the research process while maintaining rigorous quality checks, from instrument testing to in-person oversight and coordination of research partners to data cleaning, processing and reporting. Extensive travel is required for this role. If you are passionate about research that improves the effectiveness of public policy, explores how people around the world understand and value community, and enjoy validating datasets, then this opportunity is for you!

Location

Fully Remote; the selected candidate will work during DCG’s core Eastern Daylight Time business hours.

Responsibilities

• Lead and oversee quantitative and qualitative public perception research projects from inception to completion
• Design and review questionnaires for representative interviewer-administered and self-administered surveys
• Create and review sampling plans to ensure research validity
• Implement robust quality controls throughout the research process
• Oversee fieldwork operations and data collection across multiple countries
• Process and validate datasets to ensure accuracy and reliabilit
• Train team members and research partners on quantitative and qualitative research methodologies
• Manage project finance, staff, research partners, and consultants
• Prepare reports and presentations for clients and stakeholders

Required Qualifications

• Master's Degree
• 8+ years of relevant professional experience in research management
• Demonstrated experience overseeing international quantitative and qualitative public perception research projects
• Proficiency in SPSS and Excel
  • Knowledge of R preferred but not required 
• Expertise in survey methodology, including questionnaire design, sampling techniques, and data processing
• Experience with qualitative data collection methods (focus groups, in-depth interviews, document analysis)
  
  • Working knowledge of SurveyToGo, SurveyCTO, and Kobo Toolbox 
• Proven track record as a trainer for research teams and partners
• Experience managing project finances, staff, and external partners
• Strong critical thinking and problem-solving skills
• Excellent attention to detail and organizational abilities
• Effective verbal and written communication skills
• Ability to manage multiple fast-paced projects simultaneously
• Experience with people management, mentorship, or coaching

Culture at DCG 

DCG boasts a flexible and adaptable culture. We value hardworking, self-motivated, and dedicated team members and are committed to fostering ample opportunities for career advancement.  Get a glimpse into our culture here:

• DCG Life Medium Blog: https://medium.com/dcg-life
• DCG Life Instagram: @dcglife

Benefits Snapshot

• A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents.
• 401(k) retirement plan with a fully vested 4% corporate match
• Annual monetary supplement toward mental and physical wellbeing, and pre-tax Flexible Spending Accounts (FSA).
• 100% Paid Family Bonding for all new parents (including adoption), in addition to STD/LTD
• $1,000 family expansion benefit