Maintenance Technician

Description

• Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
• Replace air conditioner filters.
• Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
• Maintain standards of quality guest service.
• Tend to pool area including chemical balancing, cleaning, etc.
•  Increase level of guest satisfaction by delivery of an exceptional product through employee development. 
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. 
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information. 
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings. 

Requirements

• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. 
•  Minimum lifting of 70 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 70 pounds.
• Other duties may be assigned. 
•  Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
•  Must have good mathematical and computer skills.
• High school education and relevant training and experience preferred.
•  CPR training and first aid training preferred.
• Additional language ability preferred.